Various new improvements that bring new functionalities

Improvements

• Screen reader volume adjustment
  A volume slider to adjust the volume of spoken text is now available after enabling the screen reader from the “Accessibility” page in a device’s Neat system settings. This volume can be adjusted independently from the system volume.

• Date format options
  You are now able to select the format for dates appear on your Neat device in the “Time & language” page in a device’s Neat system settings. The following options are included:
• - DD-MM-YYYY
• - MM-DD-YYYY
• - YYYY-MM-DD

• Pairing between Neat Board and Neat Pad
  Neat level pairing is now available between a Neat Pad and a Neat Board. Neat level pairing gives users the ability to control and manage their Board from the Neat Pad in the same way they do for the Neat Bar and Neat Bar Pro.
  To pair a Neat Pad with a Neat Board, the Neat Board must already be running a videoconferencing platform and have the “Pairing” option open in its Neat system settings (System settings -> Pairing) and the Neat Pad must be going through the out-of-box (OOB) setup. While the Neat Board is discoverable, select the option on the Neat Pad to set the device up as a standalone controller, then proceed through the OOB setup. After connecting to the same subnet as the Neat Board, the Neat Pad will be able to discover the Neat Board as a device to pair with. After selecting the Neat Board and pressing “Continue” the Neat Pad will initiate pairing with the Neat Board. Once this is complete, the videoconferencing platform running on the Neat Board will launch on the Neat Pad.

• Secure communication between paired devices
  This release introduces a protocol negotiation step during pairing to make communication more secure. Previously some data was sent in clear text over the network, but with this update a secure TLS channel will be established both ways for the communication between devices.
  This is backwards compatible and enabled by default. If both devices support secure communication this newer method will be used, and if not the old communication method will be used.

• Support for 802.1x (beta)
  802.1x security protocol is now supported for wired and wireless networks. For help setting up your device on an 802.1x network, please see the following support article: https://support.neat.no/article/how-to-configure-802-1x-on-neat-devices-beta/

• Support for Turkish language
  The Turkish language is now supported on Neat devices.

• Updates for “beta” features
  In this release, the USB Mode feature has been renamed to “BYOD Mode” and the beta flag has been removed from its title. The Subject Boundary feature has also been renamed to “Framing Boundary” and the beta flag has been removed.

• Max room occupancy notifications in Microsoft Teams
  Utilizing Neat’s people count functionality, you can now set a notification in Microsoft Teams to let users know when the maximum capacity of a room is reached during calls. If the maximum capacity is set for a room, the device’s display and any connected panels will show a notification when the room has exceeded its recommended capacity during a call.
  The maximum capacity of the room can be configured in the room’s Microsoft Exchange resource mailbox settings or via the set-place command while using PowerShell, and the notification can be toggled on the device in the “Meetings” page of its Microsoft Teams settings.

• Move settings behind password protection in Microsoft Teams
  Previously, a Neat Pad, Neat Bar, Neat Bar Pro, Neat Board, or Neat Frame running Microsoft Teams would allow for changing of the Remote Access administrator password without an authentication challenge.
  By design, Neat devices operate with a single administrator password for managing configuration settings. Therefore, changing the Remote Access admin password will also change the local Microsoft Teams admin account on the device. Admin Settings allow for configuring Wi-Fi or Ethernet interfaces, configure proxy settings, enable Bluetooth, and resetting the device to factory defaults.
  This updated firmware version will ensure that authentication is required for configuring remote access features and streamline the device configuration settings available to administrators.

Bug fixes

• CUS-414 - Previously, it was possible for a device’s NTP server to revert back to its original setting after the device was rebooted. This issue has been resolved in this release.

• CUS-456 - Previously, it was possible for HDMI content sharing to fail on a Neat Bar after repeatedly switching the content source. This issue has been resolved in this release.

• CUS-477 - Previously, having a bright background could cause faces to appear too dark. This issue has been resolved in this release.

• CUS-485 - Previously, it was possible for a Neat Bar Pro to stop sending any video signal to a display connected in the HDMI2 port during active Zoom calls. This issue has been resolved in this release.

• CUS-498 - Previously, it was possible for HDMI content sharing on a Neat Bar Pro to cause high CPU usage in Zoom which resulted in an error message and poor audio quality. This issue has been resolved in this release.

• CUS-528 - Previously, while sharing HDMI content on a Neat Bar in Zoom the content would freeze for approximately 1 second, once per minute. This issue has been resolved in this release.

• CUS-551 - In the original version of this release (NFD1.20221128.0005), it was possible for a Neat Bar Pro to register two connected HDMI displays regardless of the number of displays connected. This issue has been resolved in the hotfix version NFD1.20221128.0007

• CUS-558 CUS-559 - In the original version of this release (NFX1.20221128.0005), the Neat Bar, Neat Board, and Neat Bar Pro saw critical issues related to audio quality and sensitivity to background noise during calls. This issue has been resolved in the first hotfix version NFX1.20221128.0007

• CUS-563 - In the first hotfix version of the 20221128 release (NFX1.20221128.0007), the Neat Bar, Neat Board, or Neat Bar Pro would send portrait cropped video feeds to far-end participants during calls joined with the Direct Guest Join feature in Zoom or Microsoft Teams. This issue has been resolved in the second hotfix version NFX1.20221128.0009

Open issues

• INBUGS-31 - ‘Unable to verify certificate’ message displayed when uploading CA certificate which has a text part before the actual certificate part. To work-around this issue, copy only the certificate portion (BEGIN CERTIFICATE / END CERTIFICATE) to a file and save it as .pem/.cert etc.

• ZOOM-93 - In this release, it is not possible to disable Zoom’s ‘Advanced Noise Suppression’ feature. As a result, any users using the ‘Music mode’ feature will notice that their audio is being suppressed by Zoom’s noise suppression algorithm, making the experience poor. This issue is being investigated by the Zoom engineering team.

• CUS-326 - In this release, color correction configuration options are available in the accessibility settings on the Neat Board and Neat Bar Pro, but enabling the feature will not have any effect on the screen.

• CUS-415 - In this release it is possible for the Neat Board’s screen to become unresponsive after entering screen standby mode, requiring a power cycle in order to bring the device back online. To work around this issue, you can disable auto wake up in your Neat system settings.

• INBUGS-1663 - In this release, external audio hardware is not synchronized with the mute indicator and volume slider in Zoom or Microsoft Teams while using Audio over USB on a Neat Bar Pro.

• INBUGS-1664 - In this release, switching between external audio hardware and the internal speaker while using Audio over USB on a Neat Bar Pro does not always work during a Zoom meeting.