Neat Connectivity Update: New Features and Bug Fixes
New Features:
- Static IP on wired networks: Configure static IPv4 via (Settings → General → System Settings → Network → Ethernet → Configure IPv4 (beta)).
- Increased maximum camera zoom on Neat Bar Pro: Maximum zoom increased from 8x to 16x (Settings → General → System Settings → Audio & video → Maximum zoom).
- New accessibility features: High contrast mode, large text, and color corrections added (Settings → General → System Settings → Accessibility).
Enhancements:
- High contrast mode: Adds a high contrast border to improve text readability.
- Large text: Font size options from small to largest available.
- Color corrections: Adjusts color saturation for specific types of color blindness; note: limited to Neat Bar.
- Zoom Rooms 5.9 release: Enhanced user interface and features for better integration and usability.
- Camera sharpness improvements: Increased sharpness and fluid transitions between lens types on Neat Bar Pro.
- Improved audio quality: Enhanced noise reduction and gain control algorithms for better sound.
Fixed Bugs:
- CUS-214: Resolved support for 44.1 kHz audio sampling rates via HDMI.
- ZOOM-105: Fixed communication issues affecting Neat Sense data reporting in the Zoom cloud.
Open Issues:
- INBUGS-31: Certificate verification error workaround: save only the certificate part in a .pem/.cert file.
- INBUGS-317: Timezone issue on Android 10 upgrade; factory reset required for correct timezone.
- ZOOM-93: Advanced Noise Suppression can't be disabled; affecting audio quality for music users.
- INBUGS-856: Invalid static IP configurations cause firmware pairing loss; require device reset.
- INBUGS-883: Manual proxy information may display blank; settings saved once the device is operational.
- INBUGS-959: Default zoom settings misrepresented; maximum zoom defaults to 16x but labels 4x.
- CUS-326: Unsupported features may be enabled in Neat system settings without effect.
Update instructions
- For details on Zoom Room Appliance updates, visit: New updates for Zoom Room Appliances.
- For Zoom Rooms Android Controller updates, see: New Updates for Zoom Rooms Android Controller.
Update Instructions:

