PhilipsTrying to change zigbee channel but app doesn't give me an option to go to settings. I haven't been able to add a light despite using a serial number and the light going from on to off to on again during the search. I've reinstalled the app but still no "settings" to be found. Any ideas? Thanks
In the App on Settings, then select the Gateway and there should be the setting Change Zigbee Channel.
Thanks, Ludwig. Philips advised me to download LampFinder and find my lamp that way. Once that was successful, the app on my phone finally was able to get to the "settings" page. There apparently was a conflict with an Apple Home product I didn't know I had (either a no-brand wifi outlet plug or my Hunter fan). The settings page didn't exist on my iPhone 7 until the LampFinder solution.
I also can't find the settings. Or the app Lamp Finder
You know a better answer?
The question about Philips Hue App has already been answered, but there may be a better solution or alternative available by now. If you know it, answer the question now and increase your reputation as an industry expert in our B2B community.
Related QuestionsHow to find which room a hue globe is assigned to by serial number?
<1Kviews
I have a globe which has previously been used. Likely was not removed in the app, just physically taken out and replaced with another...
Is the app also available for Windows 10?
1.7Kviews
In my room I would like to control my Smart-Home system from Phillips with small touch Windows PCs. Now I wanted to ask if that...
How can I easily move lights from my 1st to my 2nd bridge?
13.8Kviews
Since I have over 65 lightpoints I now need to divide them over my two bridges. How can I easily move them from one to...
Stay up to date on Philips Hue App
Was the content helpful to you?
