Hue AppPhilips
Hue App
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Why I can't identify my lights?

I can't connect with my lights when I tried opening the Philips Hue app on my device. What could be the reason for this?

g.klemm
g.klemm / skilled (901)
 

Answers

Top answer

First you have to do is go to Settings > Light setup > tap on "+" in your Philips Hue app and search for your lights automatically. If in case you can't found the lights , you can do a manual search and follow the onscreen instructions. In doing this, you will need the 6 digit serial number of the bulb which can be found on the lamp base.

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