CCX Phones Update Adds New Features and Resolves Issues

New Features:

• Change the Base Profile on CCX Phones: Administrators can select any base profile for CCX400, CCX500, or CCX600 models, allowing switches between Microsoft and Generic (OpenSIP) profiles.
• Microsoft Teams Supported Components:
• Microsoft Teams version 1449/1.0.94.2020111101
• Microsoft Admin Agent version 1.0.0.202010121132.product (223)
• Microsoft Intune Company Portal version 5.0.4927.0
• CCX 400 Headset Support: Compatibility added for various Plantronics and Poly headsets.

Enhancements:

Nothing known

Fixed Bugs:

• Application:
• Button shift issue resolved when swiping on call interface.
• Audio:
• Low audio levels when set to max fixed.
• Incoming ringtone playback issue addressed.
• Call Management:
• RealConnect URL parsing fix for OpenSIP.
• Mute LED synchronization issue resolved.
• Device Management:
• Persistent Mute feature synchronization issue fixed.
• Security:
• Fixed issues with wpa_supplicant not supporting 802.1x for wired networks.

Open Issues:

• Application:
• Phone may freeze on "CCX is starting" after lock/disable.
• Out-of-box setup wizard may show despite being disabled.
• Handsfree LED out during playback of received pages.
• Audio:
• Handsfree audio level drops unexpectedly.
• Speakerphone audio may drop during high-volume calls.
• Calling:
• Issues with parking calls and incorrect model number display.
• Device Management:
• Issues with Bluetooth name settings and Telnet login failures.
• Interoperability:
• Problems with Poly OTD and Bluetooth headset issues.

Update Instructions:

Nothing known