Update

Major Update to Connectivity Products with Key Fixes and Features

New Features:

  • Microsoft Teams version rollback to 2022 update 1C

Enhancements:

  • Nothing known

Fixed Bugs:

  • Calling: First outgoing call on CCX 500 phones after reboot doesn't play ringback tone or illuminate icons.
  • Configuration: Auto off hook number doesn't take effect unless manually rebooted.
  • Configuration: CCX phones with an unreachable provisioning server may enter a reboot loop if the phone crashes.
  • Networking: Failure to parse SCEP requests using indefinite-length BER encoding in PKCS#7 payloads.
  • Provisioning: Phone fails to establish a HTTPS connection with the ZTP server at startup.

Open Issues:

  • User Interface: CCX phones using Genband GlobalAddress Book clip the display of Submit and View softkeys.
  • Interoperability: Poly Lens dashboards show the private IP of CCX phone as "unknown".
  • User Interface: Delayed icon update from active call to hold icon when a call is on hold.
  • Audio: Brief audio disruption for first call after reboot using Bluetooth connected Poly Voyager Focus set (B825).
  • Provisioning: CCX phones may reboot loop with unreachable provisioning server (Workaround: Correct or delete the provisioning server address using the Web Configuration interface or phone menu).
  • Hardware: Phone lock feature’s expiry timer not extending during menu navigation.
  • Diagnostics: Trace route tool does not return results from Settings > Diagnostics > Network menu.
  • Networks: Poly web proxy fails to process PAC files with FQDNs containing Y or Z characters, leading to Teams authentication failure.

Update Instructions:

  • Nothing known
The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming Poly updates

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