Update

New OpenSIP Release Improves Functionality and Fixes Issues

New Features:

  • Support for the ability to switch base profiles regardless of SKU.

Enhancements:

Nothing known

Fixed Bugs:

  • Application: The buttons may suddenly shift up or down on the screen when swiping.
  • Audio: Low audio level despite max volume settings.
  • Audio: Initial portion of the ringtone for incoming calls does not play.
  • Call Management: RealConnect URLs are not parsing the Conference ID on CCX phones.
  • Call Management: Mute LED stays illuminated on Bluetooth headset calls.
  • Device Management: Mute LED doesn't synchronize with the phone's mute status in Persistent Mute mode.
  • Security: wpa_supplicant does not support 802.1x authentication for wired networks.
  • Security: Compiled/built supplicants do not support wired networks.
  • Video: Audio and video may go out of sync during video calls on CCX 700 phones.

Open Issues:

  • Application: Phone may get stuck on "CCX is starting" after reboot if lock is toggled.
  • Application: Initial out-of-box setup wizard appears despite auto-provisioning being disabled.
  • Application: Handsfree LED doesn't illuminate during playback on CCX phones.
  • Application: $F internal functions for enhanced feature keys don't work properly.
  • Audio: Handsfree audio level drops unexpectedly when switching between modes.
  • Audio: Full-duplex issues at high volume may cause dropouts.
  • Audio: Incoming pages may play at low volume on CCX phones.
  • Audio: Distorted audio from speakerphone after removing USB headset.
  • Audio: Dialtone distortion occurs after push-to-talk calls.
  • Calling: Users can't park and retrieve calls from another phone.
  • Calling: Incorrect CCX model number displayed for far end phone in OpenSIP URL calls.
  • Calling: Switching call audio terminals may cause reboot.
  • Device Management: Bluetooth device name cannot be set with the bluetooth.device.name parameter.
  • Device Management: Telnet temporarily disabled after incorrect login attempts.
  • Interoperability: CCX phones can't connect to Exchange Services using Poly OTD.
  • Interoperability: Can't answer calls with TalkBack enabled on connected sets.
  • Interoperability: Call audio on Apple AirPods isn't supported.
  • Logs: Unexpected reboots occur when changing log levels via the web interface.
  • Peripherals: Ringtone plays without corresponding "incoming call" notification.
  • Peripherals: Audible mute notifications don't play through Bluetooth sets.
  • Peripherals: Audio level on Bluetooth sets doesn't sync with CCX volume adjustments.
  • Peripherals: CCX phones answer first call in hands-free mode post-reboot.
  • Peripherals: Intermittent Bluetooth disconnections and reconnections.
  • Provisioning: Inability to provision CCX phones with MTLS enabled.
  • User Interface: Lock screen reappears if unlocking before "No internet..." message disappears.
  • Video: Automatic white balancing may result in yellowish tint during calls.
  • Video: Camera may stop transmitting video for up to 12 seconds.

Update Instructions:

Nothing known

The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming Poly updates

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