Update

Updates Address Critical Issues in CCX and Poly Phones

New Features:

Nothing known

Enhancements:

Nothing known

Fixed Bugs:

  • Application: $F internal functions for enhanced feature keys requiring a physical key don't work properly.
  • Audio:
  • Speakerphone audio level may drop when switching to handset during page playback.
  • Increased volume on speakerphone causes subsequent calls to start at a lower volume.
  • Incoming pages sometimes play at low volume.
  • Distorted audio when switching from PTT to normal calling.
  • CCX phones allow volume reduction despite max ringer setting.
  • Active call audio switches to speakerphone when an incoming call is received.
  • Certificate Management: Incorrect Organizational Unit and Location fields in CSR for SCEP transactions.
  • Configuration:
  • Display time in GMT with third-party apps like Microsoft Teams.
  • CCX 600 and 700 phones lack BSSID in HELD location query.
  • Device Management:
  • Unable to set Bluetooth device name via 'bluetooth.device.name' parameter.
  • Softkeys cannot be disabled via system web interface.
  • CCX phones can't switch IP modes.
  • Persistent display of Call Back EFK after incomplete calls.
  • Inability to use screen capture after enabling it in the Device Settings.
  • Interoperability:
  • Call audio not supported on Apple AirPods.
  • CCX phones unable to establish audio connections with VVX phones using Opus codecs.
  • Monitoring: Busy state of BLF-monitored devices isn’t cleared post-call.
  • Network:
  • Static IP settings don't apply, resulting in no network connection.
  • Peripherals:
  • Call audio doesn't transfer to a connected analog set after Bluetooth is disabled.
  • User Interface:
  • Local interface may exhibit delayed response during call state transitions.
  • Incorrect Dutch translations for Consultation and Transfer.
  • Instant messages display improperly.
  • Additional user input needed for Skype contacts on deployed Poly CCX phones.
  • TalkBack setting resets after reboot.
  • Phone reboots upon enabling Wi-Fi.
  • Custom softkeys incorrectly display at the bottom of the main menu.
  • Unresponsive touchscreen after extended inactivity.
  • Layout softkey crashes call controls during active video call.
  • Limited display of line keys and speed dials (up to 24).
  • Video: Video stream issues encountered at the far end of calls.

Open Issues:

  • Calendar: Reminders for All Day meetings scheduled in the past not displaying.
  • Directories: Pause characters in saved contact info not displaying in Recent Calls.
  • Interoperability: Incorrect status displayed in Calendar pane on Home screen even if connected to the Exchange server.
  • Logs: Scheduled informational messages logged at inappropriate levels, affecting boot logs.
  • Network:
  • Changing country settings fails to display available 5 GHz Wi-Fi networks.
  • Wi-Fi networks with None security not listed during SSID scan.
  • Peripherals:
  • Some stereo sets only play audio on one side with mono signals.
  • Bluetooth set volume synchronization issues.
  • EHS-connected sets unable to accept or reject incoming calls.
  • Audio level adjustments not functioning when using CCX phone or Trio C60 system as Bluetooth speaker.
  • User Interface:
  • Nonfunctional s in the dropdown for CA certificate in Wi-Fi menu.
  • Missing access point name or connection status in Wi-Fi Stats menu.
  • Access point list not showing connected AP's name or MAC address.
  • Registration status for line keys 55-60 not displayed with 54 line registrations.

Update Instructions:

Nothing known

The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming Poly updates

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