Update04/02/2021

Zoom Phone Support Added for Poly CCX Phones

CCX 400
Poly

New Features:

Zoom Phone Support: Poly CCX phones now support Zoom Phone for Unified Communications Services (UCS).

Enhancements:

Fixed Bugs:

✔ Calling: Periodically, switching the call audio terminal during a call may cause the phone to reboot.
✔ Device Management: When Persistent Mute is enabled (`feature.persistentMute.enabled="1"`) on a CCX 400 phone, the Mute LED doesn't synchronize with the phone's mute status.
✔ Device Management: Telnet breaks when an incorrect username or password is entered during login.
✔ Interoperability: Poly CCX phones unable to connect to Poly Lens while in the Microsoft Teams base profile.
✔ Peripherals: Some Bluetooth sets intermittently disconnect from the phone, then reconnect.
✔ Provisioning: Unable to provision CCX phones with MTLS enabled.
✔ User Interface: Lock screen reappears if users unlock the phone before the No internet... message disappears.
✔ User Interface: Setting `feature.wifiUserSettings.enabled` to 0 in the configuration file does not hide the Wi-Fi menu item under Settings > Basic.
✔ User Interface: Incorrect Dutch translation for Consultation as Doorschakelen and Transfer as Overleg in active calls.
✔ User Interface: Instant messages do not display properly.
✔ Video: Camera may stop sending video for up to 12 seconds under certain circumstances.

Open Issues:

? API: The `/api/v1/mgmt/simulateTouch` API does not allow the Search field to gain focus on Poly Trio or Poly CCX phones.
? Device Management: Soft keys cannot be disabled from the system web interface.
? Device Management: CCX phones unable to switch IP modes.
? Device Management: The Call Back EFK always displays, even if the last call wasn't completed.
? User Interface: Screens on Poly CCX 400, CCX 500, and CCX 600 phones may take several seconds to wake from power-saving mode when running the Teams base profile.
? User Interface: Phone reboots when enabling Wi-Fi; display may get stuck on Obtaining IP address during first Wi-Fi connection.

Update Instructions:

For more information on Zoom Phone support, see the Zoom Help Center.