Like the rest of the CCX series, the CCX 500 offers the same high-quality sound through Poly's built-in technologies like HD Voice & Acoustic Clarity for its sound delivery and the Acoustic Fence as its noise cancellation solution. This business media phone has a 5-inch multi-touch screen that provides a sharp, fast, and responsive way to interact with the phone. It offers decent collaboration functionalities and the familiar interface through a dedicated quick access Microsoft Teams button. The addition of the USB type A & C ports provide support for current Teams certified accessories and makes the phone future proof for upcoming headsets/accessories. It is Bluetooth-ready and Wi-Fi connectivity is also possible via a USB dongle.