CCX Phones Update: New Features and Resolved Issues

New Features:

• Change the Base Profile on CCX Phones: Administrators can select any base profile on CCX400, CCX500, or CCX600, switching between Microsoft and OpenSIP profiles. This change requires a phone reboot.
• Microsoft Teams Supported Components: Updated versions of the embedded Teams application on CCX phones:
• Microsoft Teams version 1449/1.0.94.2020111101
• Microsoft Admin Agent version 1.0.0.202010121132.product (223)
• Microsoft Intune Company Portal version 5.0.4927.0
• Compatibility with Specific Headsets: Support added for several Plantronics headsets, including:
• Plantronics Voyager 8200 UC (Bluetooth and USB headsets)
• Plantronics Blackwire series
• Plantronics EncorePro series

Enhancements:

Nothing known

Fixed Bugs:

• Application: Resolved a screen shifting issue when swiping buttons during a call.
• Audio: Fixed low audio level issue, ensuring consistent maximum volume.
• Call Management: Resolved the parsing of Conference ID for RealConnect URLs on OpenSIP phones.
• Call Management: Fixed mute LED issue on Bluetooth calls; audio is no longer cut off.
• Device Management: Addressed synchronization issues with Persistent Mute on CCX 400.
• Security: wpa_supplicant built during authentication now supports 802.1x for wired networks.

Open Issues:

• Application: The out-of-box setup wizard may still appear despite auto-provisioning settings.
• Audio: Various audio quality issues during calls and page playback.
• Calling: Problems with call parking and displaying incorrect model numbers.
• Device Management: Bluetooth naming and telnet access issues.
• Peripherals: Inconsistent behavior with Bluetooth connections and notifications.
• Provisioning: Inability to provision CCX phones with MTLS enabled.
• User Interface: Lock screen reappearing prematurely.
• Video: Problems with automatic white balancing and video transmission drops.

Update Instructions:

Nothing known