Update

Connectivity Product Update: Bug Fixes and Known Issues

New Features:

Nothing known

Enhancements:

Nothing known

Fixed Bugs:

  • Application: Improved internal functions for enhanced feature keys requiring a physical key.
  • Audio:
  • Speakerphone audio level drop when switching to handset.
  • Lower volume after increasing phone volume on speakerphone.
  • Incoming pages may play at a low volume.
  • PTT message sending can distort audio from various devices.
  • Default ringer volume issue on Poly CCX phones.
  • Active call audio switches to speakerphone on incoming calls.
  • Certificate Management: Corrected fields for CSR in SCEP transactions.
  • Configuration: Time displayed in GMT with third-party apps; missing BSSID info in HELD location query.
  • Device Management:
  • Bluetooth device name setting issue.
  • Inability to disable softkeys from the web interface.
  • IP mode switching problem on CCX phones.
  • Persistent display of the Call Back EFK.
  • Screen capture issue.
  • Interoperability:
  • No call audio support on Apple AirPods.
  • Audio connection error with VVX phones using Opus codecs.
  • Monitoring: Busy state not cleared for BLF-monitored devices.
  • Network: Static IP address configuration issues on CCX 600 and 700 phones.
  • Peripherals: Bluetooth audio transfer issues with analog sets.
  • User Interface:
  • Call state transition delay on CCX 400 and 500.
  • Incorrect translations for Consultation and Transfer.
  • Instant messages display error.
  • Skype for Business user input issue.
  • TalkBack settings inconsistent after reboot.
  • Wi-Fi enabling prompts a reboot.
  • Custom softkey display issue.
  • Touchscreen unresponsiveness after inactivity.
  • Layout softkey during video call crashes call controls.
  • Display limit for line keys and speed dials on CCX 600 and 700.
  • Video: Video stream processing error on CCX phones.

Open Issues:

  • Calendar: Past All Day meeting reminders not displaying.
  • Directories: Pause characters missing in Recent Calls list.
  • Interoperability: Calendar pane status incorrect despite server connection.
  • Logs: High log levels for certain informational messages.
  • Network:
  • 5 GHz Wi-Fi availability not displayed on country change.
  • Networks with security as None not listed during SSID scan.
  • Peripherals:
  • Mono signals causing one-sided audio on stereo sets.
  • Volume synchronization issue with connected Bluetooth sets.
  • EHS sets failing to accept/reject calls.
  • Volume controls not functioning with specific phone models as Bluetooth speakers.
  • User Interface:
  • Nonfunctional options in CA certificate drop-down menu.
  • Wi-Fi Stats diagnostic screens lacking access point information.
  • Access point list missing details on connected Wi-Fi access point.
  • Registration issues with more than 54 line registrations.

Update instructions

Nothing known

Update Instructions:

The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming Poly updates

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