Update

Poly CCX Phones Update: Zoom Support and Bug Fixes

New Features:

  • Poly CCX phones now support Zoom Phone for UCS.

Enhancements:

Nothing known

Fixed Bugs:

  • Calling: Periodically, switching the call audio terminal during a call may cause the phone to reboot.
  • Device Management: Telnet breaks when an incorrect username or password is entered during login.
  • Interoperability: Poly CCX phones can't connect to Poly Lens while in the Microsoft Teams base profile.
  • Peripherals: Some Bluetooth sets intermittently disconnect from the phone, then reconnect.
  • Provisioning: Can't provision CCX phones MTLS with enabled.
  • User Interface:
  • The lock screen reappears if users attempt to unlock the phone before the "No internet" message disappears.
  • Setting the `feature.wifiUserSettings.enabled` parameter to 0 doesn't hide the Wi-Fi menu item under Settings > Basic.
  • The CCX 500 user interface may freeze after selecting an onscreen function.
  • Incorrect Dutch translation for Consultation as Doorschakelen and Transfer as Overleg in an active call.
  • Instant messages don't display properly.
  • Video: Under certain circumstances, the camera may stop sending video for up to 12 seconds.

Open Issues:

  • API: The `/api/v1/mgmt/simulateTouch` API does not focus on the Search field in the contact directory.
  • Device Management:
  • You can't disable soft keys from the system web interface.
  • CCX phones can't switch IP modes.
  • The Call Back EFK always displays even if the last call wasn't completed.
  • User Interface:
  • It may take several seconds for the screens on Poly CCX 400, CCX 500, and CCX 600 phones to wake from power-saving mode when running the Teams base profile.
  • Enabling Wi-Fi causes the phone to reboot; joining a network for the first time may cause the display to freeze on Obtaining IP address.

Update Instructions:

Nothing known

The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming Poly updates

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