CCX Phones Improve Flexibility and Resolve Multiple Issues

New Features:

• Base Profile Selection: Administrators can choose any base profile on CCX400, CCX500, or CCX600 phones. Switching profiles requires a reboot.
• Supported Microsoft Teams Components:
• Microsoft Teams version 1449/1.0.94.2020111101
• Microsoft Admin Agent version 1.0.0.202010121132.product (223)
• Microsoft Intune Company Portal version 5.0.4927.0
• Camera Support for CCX 600: Polycom EagleEye Mini USB camera is supported (mounting kit sold separately).
• Headset Compatibility: New headset support for CCX 500, 600, and 700 includes various Plantronics models.

Enhancements:

• Nothing known

Fixed Bugs:

• Application: Resolved issue with button shifts during calls.
• Audio: Fixed low audio level at maximum volume.
• Call Management:
• Addressed parsing issue with RealConnect URLs.
• Fixed mute LED issues when using Bluetooth sets.
• Device Management: Resolved synchronization issue with Persistent Mute feature.
• Security: Improved wpa_supplicant for 802.1x wired network authentication.

Open Issues:

• Application: Initial setup wizard may show despite disabling auto-provisioning.
• Audio: Issues with audio levels and playback during calls and page broadcasts.
• Calling: Problems with call parking and URL dialing for OpenSIP.
• Device Management: Obstacles in setting Bluetooth device names and temporary login disables.
• Interoperability: Challenges with Poly OTD and headset functionality.
• User Interface: Lock screen reappearing issues.
• Video: Automatic white balance causing undesirable tint and video interruptions.

Update Instructions:

• Nothing known