Poly CCX Phones Update: Zoom Compatibility and Bug Fixes
New Features:
- Poly CCX 600 and CCX 700 can now function as a Zoom Phone Appliance using the Zoom Phone base profile.
- For configuration details, refer to Converting a Poly Phone to a Zoom Phone Appliance.
Enhancements:
- Nothing known
Fixed Bugs:
- ✔ Calendar pane on the Home screen may wrongly display status despite a successful Exchange server connection.
- ✔ Reminders for All Day meetings starting in the past do not appear on the local interface.
- ✔ Poly CCX phones cannot retrieve parked calls when using call.parkedCallRetrieveMethod="native".
Open Issues:
- ? Interoperability: Phone's screen may go blank and unresponsive after accessing the System Settings menu via the Zoom call application.
- ? Interoperability: Phone may become unresponsive after entering the System Settings menu while on a Zoom call.
- ? Peripherals: Disconnecting a Bluetooth headset during a Zoom Phone call switches near-end audio to speakerphone, but far-end audio stops. Reconnecting Bluetooth causes far-end audio to stop again.
- ? User Interface: Accessing the System Settings menu from Zoom call may incorrectly display Network Unavailable instead of the phone's IP address.
Update Instructions:
- Nothing known

