The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

This release of Poly Voice Software includes important field fixes.

What's New

This release of Poly Voice Software includes important field fixes.

Resolved Issues

User interface

  • The EAP method displays as unknown in the 802.1x status menu.
  • The first use of the digit 1 when filling in browser form data inserts the ! character instead.
  • After cancelling the deletion of a contact in your directory in the OpenSIP base profile, the home screen incorrectly overlays a directory navigation tab to the far right of the screen.
  • Removing a CCX EM60 during an active call causes the display to show overlapping UI elements.

Known issues

Calling

Poly CCX 600 and Poly CCX 700 can reach 20 simultaneous calls but are unable to reach the expected 24 (1 active/23 on hold).

Workaround:No workaround.

Interoperability

A Poly CCX 600 in the Zoom Phone base profile may reboot if the external camera is removed while in a video meeting,

Workaround:No workaround.

Peripherals

Mute on and mute off notifications don't play when the mute button is used when a Plantronics Voyager 5200 headset is paired via Bluetooth to a Poly CCX phone.

Workaround:No workaround.

Software

The recent calls, voicemail, or calendar screens may be blank after changing the text size to Large in the Accessibility Settings menu.

Workaround:Restart the phone after the text size increase.

When multiple calls simultaneously arrive and are answered, a Resume button incorrectly remains on the active call screen for the most recently selected and resumed call.

Workaround:No workaround.

User interface

Device name under Bluetooth changes to "iMX8" after performing User Data Reset.

Workaround:Device name is recoverable after re-performing "User Data Reset".

Enabling the Application Switching feature for simultaneous use of OpenSIP and Teams, changing the display theme between light or dark from the Teams menu causes the expansion module to disconnect until a reboot.

Workaround:Reboot the phone.

The label in the basic settings menu for "Clear Call History/Directory" is not translated to languages other than English.

Workaround:No workaround.

Version: 8.1.6.1006
Receive Important Update Messages Stay tuned for upcoming Poly CCX 600 updates

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