Update

Significant Fixes and Known Issues in Latest Connectivity Update

New Features:

Nothing known

Enhancements:

Nothing known

Fixed Bugs:

  • Application: Buttons may shift unexpectedly on swipe in call interface.
  • Application: Video pixelation occurs when switching lines.
  • Audio: Resolved low audio levels when volume is at maximum.
  • Call Management: Fixed parsing issue for Conference ID in RealConnect URLs on OpenSIP CCX phones.
  • Call Management: Mute LED issue on Bluetooth during call management resolved; audio clears for the far end.
  • Security: 802.1x authentication now supported for wired networks.
  • Video: Audio and video synchronization issues during calls have been corrected.

Open Issues:

  • Application: Initial setup wizard may incorrectly appear post auto-provisioning.
  • Application: Handsfree LED does not illuminate during page playback on CCX phones.
  • Application: $F internal functions for enhanced feature keys malfunction.
  • Audio: Lower-than-expected audio level when switching modes during page playback.
  • Audio: Choppy audio on speakerphone at high volume reported.
  • Audio: CCX phones playing incoming pages at low volume.
  • Audio: Distortion when removing USB headset during calls.
  • Audio: Dial tone distortion after push-to-talk calls.
  • Calling: Inability to park calls and retrieve from another phone.
  • Calling: Incorrect model number displayed for OpenSIP URL calls lacking SIP registration.
  • Calling: Phones may reboot when switching audio terminals mid-call.
  • Device Management: Bluetooth device name cannot be set via bluetooth.device.name parameter.
  • Device Management: Telnet temporarily disabled on incorrect login attempts.
  • Interoperability: CCX phones incompatible with Poly OTD for Exchange Services.
  • Interoperability: Incoming calls unanswerable with TalkBack enabled.
  • Interoperability: Apple AirPods call audio unsupported.
  • Logs: CCX phones reboot unexpectedly when changing log level through the web interface.
  • Peripherals: Ringtone plays but verbal "incoming call" notification sometimes absent.
  • Peripherals: Mute notifications not playing through Bluetooth sets.
  • Peripherals: Audio levels in Bluetooth sets unsynchronized with CCX phone volume.
  • Peripherals: CCX 700 phones unable to switch from handsfree to analog headset mode under certain conditions.
  • Peripherals: First call answers in hands-free mode post reboot, despite USB set connection.
  • Peripherals: Intermittent disconnections of Bluetooth sets reported.
  • Provisioning: CCX phones cannot be provisioned with MTLS enabled.
  • User Interface: Lock screen reappears during attempted unlock before "No internet..." message clears.
  • Video: Visual artifacts appear post video call but not on next call.
  • Video: Automatic white balance causes yellowish tint during calls.
  • Video: Camera may cease video transmission for up to 12 seconds under specific conditions.
  • Video: Video freezes during calls when "Camera Off" is selected.

Update Instructions:

Nothing known

The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming Poly updates

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