Update

Polycom Camera Update Resolves LED Issue, Known Issues Listed

New Features:

Nothing known

Enhancements:

Nothing known

Fixed Bugs:

  • Calling - In an SVC call, the white LED incorrectly pulses red has been resolved.

Open Issues:

  • Detection - Poly G200 doesn’t detect the camera after rebooting or re-plugging occasionally.
  • Interoperability - A Windows 10 PC can crash when starting Polycom Companion with both a Poly Studio USB video bar and a Poly EagleEye Cube USB camera.
  • Interoperability - Microsoft Teams is unresponsive for approximately 2 minutes when launching on a Mac with the camera connected.
  • Logs - The camera doesn’t restore logs before plugging and unplugging its USB connection.
  • Networking - 802.1X configurations display incorrectly in the Polycom Companion 802.1X configuration page periodically.
  • Tracking - When the user is near the edge of the camera’s view or doesn't face the camera, tracking effectiveness declines.
  • Upgrade - The provisioning server can’t upgrade the camera when configuring a provisioning server using DHCP.

Update Instructions:

Nothing known

The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming Poly updates

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