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Update

Resolved LED that incorrectly pulses red

EagleEye CubeEagleEye Cube
Poly
Update from roland-cUpdate from:
roland-c (expert)

Resolved Issue:

Calling - In an SVC call, the white LED incorrectly pulses red.

Open Issues:

  • Detection -Poly G200 doesn't detect the camera after rebooting or re-plugging occasionally.
  • Interoperability -A Windows 10 PC can crash when starting Polycom Companion with both a Poly Studio USB video bar and a Poly EagleEye Cube USB camera.
  • Interoperability - MicrosoftTeams is unresponsive for approximately 2 minutes when you launch Teams on a Mac with the camera connected.
  • Logs -The camera doesn't restore logs before plugging and unplugging its USB connection.
  • Networking -802.1X configurations display incorrectly in the Polycom Companion 802.1X configuration page periodically.
  • Tracking -When the user is near the edge of the camera's view or the user doesn't face the camera causes a decline in camera tracking effectiveness.
  • Upgrade -The provisioning server can't upgrade the camera when configuring a provisioning server using DHCP.
More updatesTo the product
Receive Important Update Messages Stay tuned for upcoming Poly EagleEye Cube updates

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