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Update

G7500 System Update Resolves Multiple Issues and Identifies Known Bugs

New Features:

Nothing known

Enhancements:

Nothing known

Fixed Bugs:

  • API: Telnet communication stops after sharing content and starting a call.
  • Configuration: Missing 3.5 mm Audio Playback setting on G7500 systems.
  • Peripherals: Users unable to sign in to RingCentral Rooms post factory restore with TC8.

Open Issues:

  • Application: Third-party Android tablet may lose connection with Zoom Rooms Controller on Wi-Fi.
  • Audio:
  • Downloading logs during a call disconnects Poly Microphone IP Adapter.
  • Audio meter for paired Poly Trio microphones not visible in web interface post upgrade.
  • Audio distortion in Trio C60 during extended use in Device Mode.
  • Configuration: Camera Power Frequency settings unchangeable if country not set during initial setup.
  • Content: Black text on red background appears blurry when shared via HDMI.
  • Device Management: G7500 web interface cuts off EagleEye Cube USB camera name after 32 characters.
  • Directories: Duplicate contact names not displayed from XML upload despite uniqueid.
  • Hardware: Losing monitor signal when swapping 4K for 1080p monitor while asleep.
  • Peripherals:
  • Recent call history displayed on TC8 after clearing.
  • G7500 web interface not updating camera model after change.
  • EagleEye IV USB camera panning and tilting slower than expected.
  • Provisioning:
  • Cannot provision exchange.meeting.reminderInterval parameter correctly.
  • Incorrect warning message on wrong password entry in web interface for credentials.
  • Software Update: System may sleep while TC8 updates, but update completes successfully.
  • User Interface: Remote monitoring camera controls disabled after waking the system.

Update Instructions:

Nothing known

Receive Important Update Messages Stay tuned for upcoming Poly G7500 updates

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