Update

New Connectivity Update: Features, Enhancements, and Issues Addressed

New Features:

  • Zoom Rooms 5.3.0 Support: Support for Zoom Rooms and Zoom Rooms Controller 5.3.0 applications.
  • Zoom Rooms Multicamera Support: Control the active near-end camera during Zoom Meetings via the controller.
  • Remote System Monitoring: Available in Poly Video Mode to wake, view, or control via web interface.
  • Default Logging Level: Set to debug by default.
  • Auto-Merge Incoming Call: Configurable for SIP and H.323 calls in Poly Video Mode.
  • Miracast Improvements: Connection now requires a PIN and disables secondary Wi-Fi during content sharing.
  • Device Mode Improvement: New volume control implemented for TC8 interface.

Microsoft Teams Enhancements

  • Rate my Call Experience: New feature introduced for user feedback.
  • Spotlight Support: Enhanced spotlight functionality.
  • Request to Speak: New participant interaction feature.
  • Meeting Gallery Support: Now supports nine participants.
  • Dual Screen Support: Improved usability with dual screens.
  • New Meeting Layouts: Introduces together mode and large gallery options.
  • Auto-Answer Feature: Implemented for ease of use.

Enhancements:

  • Update Device Registration: Ensures proper registration when downgrading from 3.2.2 to 3.2.0.

Fixed Bugs:

  • Configuration Issue: System administrator password reverts to default after 3.2.1 to 3.2.2 upgrade.

Open Issues:

  • Audio: Loss of audio on the far end when downloading logs during calls.
  • Audio: Audio meter visibility issue in the system web interface for paired Poly Trio microphones.
  • Audio: Distortion occurs when using Device Mode for extended periods with a Trio C60.
  • Content: Blurriness in black text on red background during HDMI content sharing.
  • Content: Near video display issue after stopping HDMI content sharing with inverted orientation.
  • Device Management: Name cutoff issue in G7500 web interface and unregistered gatekeeper in Device Mode.
  • Directories: Multi-contact display issue when uploading XML file.
  • Hardware: Monitor signal loss when swapping from 4K to 1080p monitors.
  • Peripherals: Recent call history persists on TC8 even after clearing.
  • Peripherals: Inability to unmute Studio X50/X30 with Shure microphone in Microsoft Teams.
  • Peripherals: Incorrect camera model display in G7500 web interface after changing cameras.
  • Peripherals: Sluggish panning and tilting with EagleEye IV USB camera.
  • Peripherals: TC8 sign-in issue with RingCentral Rooms post-factory restore.
  • Provisioning: Issues provisioning specific parameters in RealPresence Resource Manager.
  • Provisioning: Missing `cast.miracast.enforcepin` parameter in template configuration file.
  • Provisioning: Errors in exported template file causing provisioning failures.
  • Provisioning: Loss of RealPresence Resource Manager registration after downgrading.
  • Software Update: System may go to sleep during TC8 updates despite successful completion.
  • User Interface: Configuration issues with 802.1p/Q settings.
  • Video: Loss of main camera video when G7500 system goes idle with connected HDMI device.

Update Instructions:

Nothing known

The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming Poly updates

Was the content helpful to you?

Advertisement Advertise here?
Banner Logitech