Update

RealPresence Group Series Update: Issues Resolved and Known

New Features:

Nothing known

Enhancements:

Nothing known

Fixed Bugs:

  • ✔ RealPresence Group Series occasionally reboots when losing H.323 registration.
  • ✔ RealPresence Group Series is unresponsive, requiring a reboot to restore functionality.

Open Issues:

  • ? API issue with EagleEye Cube camera position command.
  • ? Audio problem when M-Mode enabled with Polycom QDX 6000.
  • ? Calendar interface sometimes shows fewer participants than invited.
  • ? Multipoint call management issues with endpoint inclusion and escalations.
  • ? Various call management and configuration issues affecting functionality.
  • ? Issues with content sharing performance and display during calls.
  • ? User interface inconsistencies and registration problems with Skype for Business.

Update Instructions:

  • If manually upgrading below software version 6.2.0.2, first upgrade to 6.2.0.2, then to 6.2.2.5.
The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming Poly updates

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