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Update

RealPresence Group Series Update: Issues Resolved and Known

New Features:

Nothing known

Enhancements:

Nothing known

Fixed Bugs:

  • ✔ RealPresence Group Series occasionally reboots when losing H.323 registration.
  • ✔ RealPresence Group Series is unresponsive, requiring a reboot to restore functionality.

Open Issues:

  • ? API issue with EagleEye Cube camera position command.
  • ? Audio problem when M-Mode enabled with Polycom QDX 6000.
  • ? Calendar interface sometimes shows fewer participants than invited.
  • ? Multipoint call management issues with endpoint inclusion and escalations.
  • ? Various call management and configuration issues affecting functionality.
  • ? Issues with content sharing performance and display during calls.
  • ? User interface inconsistencies and registration problems with Skype for Business.

Update Instructions:

  • If manually upgrading below software version 6.2.0.2, first upgrade to 6.2.0.2, then to 6.2.2.5.
Version: 6.2.2.5 Link
Receive Important Update Messages Stay tuned for upcoming Poly RealPresence Group 300/310 updates

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