RealPresence Group Series Update: New Features and Fixed Issues

New Features:

• Far End Camera Control: Control far-end cameras during MCU calls with RealPresence Touch.
• SFTP Server with Snapshot API: Send snapshots to SFTP servers; use "sftp://" in the URL.
• Far End IP Address in Call Statistics: Displays far end IP in real-time call quality statistics.
• Automatic Mute for Calls: Configure automatic microphone mute for incoming/outgoing calls.

Enhancements:

• Removed Offensive Terminology: Terms "Whitelist" and "Blacklist" replaced with "Allow List" and "Block List."

Fixed Bugs:

• Application Issues:
• Audio Tx low in Skype for Business environment.
• H.264 video not decoded due to H.263 configuration.
• Unexpected reboots during calls.
• Audio: Green LED on tabletop microphone issues fixed.
• Content: Resolved issues with RealPresence Group Series receiving content in Skype for Business.
• Hardware: Intermittent reboot issues due to SD card failures resolved.
• User Interface: Date and time synchronization on RealPresence devices improved.

Open Issues:

• API: EagleEye Cube camera connection fails to return exact position.
• Audio: No audio from Polycom QDX 6000 in M-Mode.
• Call Management: Various issues while managing calls including participant addition failures and packet loss capturing.
• Configuration: Issues with registration and navigating IP addresses in dual stack settings.
• Content: Various content sharing issues including delays and black video during high-bitrate calls.
• User Interface: Multiple UI glitches including incorrect password lockout and slow response after call endings.

Update Instructions:

• For detailed update procedures, refer to the RealPresence Group Series Administrator Guide.
• Follow this link for known issues and workarounds.