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Update03/31/2023

Version update and workaround

Studio P15
Poly

Update from:
alex-devicebase (expert)

Improvements

There are no feature changes in this release of the Poly Studio P15. The version number is updated to maintain consistency with other products in this family

Open issues

Poly has seen instances where Windows Update receives the driver and immediately pushes a firmware update to the P15. This could happen during
normal business hours, and even during a call, if Windows Update settings are not set correctly. If power is removed before the update is complete, the device stays in DFU mode permanently.

Workaround

Wait up to 8 minutes until the P15 LED stops flashing amber, which indicates that the Device Firmware Update (DFU) is complete. If the P15 is stuck in DFU mode, factory restore or use Lens Desktop to restore the device.

More updates To the product

Receive Important Update Messages

Stay tuned for upcoming Poly Studio P15 updates

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