New framing update improvements

Improvements

People Framing

• People framing identifies the number of people in a single camera feed and displays them in individual frames

Select People Framing (Preview)

• Select People Framing (Preview) for your Poly Studio USB Camera in Poly Lens Desktop (1.1.19 or later).
• In Lens Desktop, select Studio USB from the list in the left sidebar
• Select Controls.
• From the Tracking Mode drop-down menu, select People Framing (Preview).
• (Optional) To give feedback, select Feedback on the right sidebar

Conversation Mode

• Conversation mode frames two speakers separately and puts them on the same window in a split view.
• One of the speakers talks too little or too much.
• Both speakers talk at the same time.
• More than two speakers talk while taking turns.

Select Conversation Mode (Preview)

• Select Conversation Mode (Preview) for your Poly Studio USB Camera in Poly Lens Desktop (1.1.19 or later).
• In Lens Desktop, select Studio USB from the list in the left sidebar.
• Select Controls.
• Set Tracking Mode to Conversation (Preview).
• (Optional) To give feedback, select Feedback on the right sidebar

Open issues

• EN-231955 - Poly has seen instances where Windows Update receives the driver and immediately pushes a firmware update to the Studio USB. This could happen during normal business hours, and even during a call if Windows Update settings are not set correctly. If power is removed before the update is complete, the device stays in DFU mode permanently

• Workaround - Wait up to 8 minutes until the Studio USB LED stops flashing amber, which indicates that the Device Firmware Update (DFU) is complete. If the Studio USB is still in DFU mode, factory restore or use Lens Desktop to restore the device

• EN-233000 - Takes too long for Zoom Rooms app to get XU property after the device is re-plugged in. When you plug Studio USB into the computer during a call and wait for several seconds, then when you open camera control, auto-frame / multi-focus is not shown in the camera control UI.

• Workaround - Restart the Zoom meeting or Zoom Rooms application.

• EN-232106 - Bluetooth device name on Windows is generic/incorrect. When pairing via bluetooth, the Studio USB is shown as ‘ Communications device – Audio’ .

• Workaround - Change the device name from the default: In the Studio USB setup in Lens desktop, on the Get Started page, enter a name in the Device Name field.

• EN-232105 - Bluetooth pairing mode correctly times out after 2 minutes, but LED continues flashing blue pattern

• Workaround - Wait while the LED continues flashing blue lights for approximately 7 minutes, at which point the LEDs return to normal.