New Polycom Companion App Update: Features and Fixes Unveiled

New Features:

• New Device Diagnostic Code entry in the Status page of the Polycom Companion app:
  _Helps with troubleshooting when contacting Poly Support._
• Connections to Wi-Fi networks not protected by a password are now enabled _(available with Polycom Companion app version 1.6.0)_.

Enhancements:

• Now stores new security logs such as authentication failures.
• System security enhancement.

Fixed Bugs:

• Nothing known

Open Issues:

• Audio: Poly NoiseBlock issue sometimes causes the far end to hear noises when no one is talking.
• Audio: Users may hear music cut out or volume changes when Stereo mode is off while the far end shares stereo music in a call.
• Bluetooth: Long wake time for the remote control when streaming music via Bluetooth.
• Bluetooth: Using a 2.4 GHz Wi-Fi network may cause disconnections between the Poly Studio and a Mac.
• Bluetooth: Poly Studio may fail to auto-connect to previously saved Wi-Fi networks after connection issues due to incorrect settings.
• Remote Control: Takes 1-3 seconds to wake up.
• Remote Control: Camera does not move as indicated by the user via the remote control during panning.
• Tracking: Speaker tracking is insensitive in an ultrasonic environment.
• Tracking: Tracking mode stops working if the USB video bar runs for more than a month.
• Upgrade: Update from Local File button disappears from the Polycom Companion app when video is active.
• Upgrade: Local file upgrades from the Polycom Companion app sometimes fail.
• Video: Objects may have thin, colorful edges.

Update instructions

• Nothing known

Update Instructions: