The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

No New Features in Latest Polycom Connectivity Update

New Features:

Nothing known

Enhancements:

Nothing known

Fixed Bugs:

  • Provisioning: Resolved issues with adding Poly Studio USB video bar to Polycom Device Management Services for Enterprises.

Open Issues:

  • Audio: A Poly NoiseBlock issue sometimes causes the far end to hear noises when no one is talking.
  • Audio: Users may hear the music cut out or the volume may change when Stereo mode is off and the far end shares stereo music in a call.
  • Bluetooth: It takes a long time to wake the remote control when you stream music via Bluetooth.
  • Bluetooth: Using a 2.4 GHz Wi-Fi network may cause the Bluetooth connection between the Poly Studio and a Mac to automatically disconnect.
  • Bluetooth: PolyStudio may fail to auto-connect to a saved Wi-Fi network if it fails to connect due to incorrect settings or forgets a new Wi-Fi network after connecting.
  • Remote Control: The remote control takes 1-3 seconds to wake up.
  • Remote Control: The camera doesn't move in the indicated direction when using the remote control after panning from the Polycom Companion app interface.
  • Tracking: Speaker tracking can be insensitive in ultrasonic environments.
  • Tracking: Tracking mode stops working if the USB video bar runs for more than a month.
  • Upgrade: The Update from Local File button disappeared from the Polycom Companion app when the video is active.
  • Upgrade: Local file upgrades from the Polycom Companion app sometimes fail.
  • Video: Users may notice objects edged with thin colorful lines.

Update Instructions:

Nothing known

Receive Important Update Messages Stay tuned for upcoming Poly Studio USB updates

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