The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

Poly Studio USB Video Bar Version 1.3.1

Improvements:

✔️ Now stores new security logs such as authentification failures - System security enhancement.

✔️ New Device Diagnostic Code entry in the Status page of the Polycom Companion app - Helps with the troubleshooting when you contact Poly Support.

✔️ Connections to Wi-Fi networks not protected by a password is now enabled (functionality only available with the latest Polycom Companion app version (1.6.0)).

Resolved Issue/s:

? Audio - Can't disable the NoiseBlock feature from the Polycom Companion app.

Open Issue/s:

❗ Audio - A Poly NoiseBlock issue sometimes causes the far end to hear noises when no one is talking.

❗ Audio - Users may hear the music cut out or the volume may change when Stereo mode is off and the far end shares stereo music in a call.

❗ Bluetooth - It takes a long time to wake the remote control when you stream music via Bluetooth.

❗ Bluetooth - Using a 2.4 GHz Wi-Fi network may cause the Bluetooth connection between the Poly Studio and a Mac to automatically disconnect.

❗ Bluetooth - PolyStudio may fail to auto-connect to an available Wi-Fi network you previously saved if the Poly Studio fails to connect to a new Wi-Fi network because of incorrect settings or connects to a new Wi-Fi network and then forgets it.

❗ Remote Control - The remote control takes 1-3 seconds to wake up.

❗ Remote Control - The camera doesn't move in the direction that the user indicates from the remote control when users press the pan left/right buttons from the Polycom Companion app interface and then use the remote control to pan left or right.

❗ Tracking - Speaker tracking being insensitive in an ultrasonic environment.

❗ Tracking - Tracking mode stops working if the USB video bar runs for more than a month,.

❗ Upgrade - The Update from Local File button disappeared from the Polycom Companion app when video is active.

❗ Upgrade - Local files upgrading from the Polycom Companion app sometimes fails.

❗ Video - Users may notice objects edged with thin orful lines.

Receive Important Update Messages Stay tuned for upcoming Poly Studio USB updates

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