Update

Support For MTR Capacity Notification And New Provisioning Enhancements

Improvements

  • New Provisioning Parameters
    To help you migrate from other provisioning servers to Poly Lens, Poly Studio 1.5.0 introduces the following parameters:
  • Support for FTPS/HTTPS ProvisioningPoly recommends that you use Poly provisioning services for better performance, but you can use simple FTPS or HTTPS provisioning as well. Refer to the Poly Studio Parameter Reference Guide for instruction.
  • Support for Microsoft Teams Room Capacity Notification
    Poly Studio supports the meeting room capacity notification feature of Microsoft Teams, which counts the people in a meeting room and sends an alert if the number exceeds the configured maximum capacity.
    Note: This feature doesn't work when the tracking mode is Off.
  • Support for More Poly Lens Management Features
    Poly Studio 1.5.0 now supports more Poly Lensmanagement features, including rebooting the device and displaying device information.
    After you upgrade Poly Studio to 1.5.0 and connect it to the network, once the device gets a valid IP, you must restart it to connect to Poly Lens.
    For more information about Poly Lens, see the Poly Lens Documentation.

Bug fixes

  • Provisioning - When you use the Companion app to change settings for a Lens provisioned Poly Studio USB video bar, which works on the device, but Poly Lens doesn't update accordingly.

Open issues

  • Audio -Sometimes the far end may hear noises when no one is talking due to a Poly NoiseBlock issue (Workaround: Mute your USB video bar when you aren't speaking).
  • Audio - When Stereo mode is off and the far end shares stereo music in a call, you may hear the music cut out or the volume may change (Workaround: Enable Stereo mode in Polycom Companion app).
  • Bluetooth -When you stream music via Bluetooth, it takes a long time to wake the remote control (Pause the music before waking up the remote control).
  • Bluetooth - The Bluetooth connection between Poly Studio and a Mac may automatically disconnect when you use a 2.4GHz Wi-Fi network(Workaround: Connect to a 5 GHz Wi-Fi network).
  • Network - If your Poly Studio fails to connect to a new Wi-Fi network because of incorrect settings or connects to a new Wi-Fi network and then forgets it, Poly Studio may fail to auto-connect to an available Wi-Fi network you previously saved (Workaround: Manually connect again).
  • Remote Control - It takes 1 to 3 seconds to wake up the remote control.
  • Remote Control - When you press the pan left or pan right buttons on the Polycom Companion app interface and then use the remote control to pan left or right, the camera doesn't move in the direction you indicate from the remote control (Workaround: Don't use the pan left or pan right buttons on the Polycom Companion app to adjust the camera direction. Use only the remote control to move the camera.
  • Tracking - Speaker tracking is insensitive in an ultrasonic environment.
  • Upgrade - When video is active, the Update from Local File button disappears from the PolycomCompanion app (Workaround: Restart the PolycomCompanion app).
  • Upgrade - Sometimes upgrading with local files from the Polycom Companion app fails (Workaround: Retry the upgrade).
  • Video - You may see objects edged with thin colorful lines.

Important notes

  • Poly Studio only supports FTPS servers that don't reuse the TLS/SSL session for data connection. Make sure your server settings are correct if the connection to your FTPS server fails.
  • The Support for Microsoft Teams Room CapacityNotification feature doesn't work when the tracking mode is Off.
Receive Important Update Messages Stay tuned for upcoming Poly Studio USB updates
The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.

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