Update

Version 1.3.2 Fixes issue on adding a Studio USB to Poly’s cloud portal

Improvement:

This release does not have any improvements or any new features.

Resolved Issue:

Provisioning - Issues adding a 1.3.0 Poly Studio USB video bar to Polycom Device Management Services for Enterprises.

Open Issues:

  • Audio - A Poly NoiseBlock issue sometimes causes the far end to hear noises when no one is talking.
  • Audio - Users may hear the music cut out or the volume may change when Stereo mode is off and the far end shares stereo music in a call.
  • Bluetooth - It takes a long time to wake the remote control when you stream music via Bluetooth.
  • Bluetooth - Using a 2.4 GHz Wi-Fi network may cause the Bluetooth connection between the Poly Studio and a Mac to automatically disconnect.
  • Bluetooth - PolyStudio may fail to auto-connect to an available Wi-Fi network that was previously saved if the Poly Studio fails to connect to a new Wi-Fi network due to incorrect settings or connects to a new Wi-Fi network and then forgets it.
  • Remote Control - The remote control takes 1-3 seconds to wake up.
  • Remote Control - The camera doesn't move in the direction that the user indicates from the remote control when users press the pan left/right buttons from the Polycom Companion app interface and then use the remote control to pan left or right.
  • Tracking - Speaker tracking being insensitive in an ultrasonic environment.
  • Tracking - Tracking mode stops working if the USB video bar runs for more than a month.
  • Upgrade - The Update from Local File button disappeared from the Polycom Companion app when the video is active.
  • Upgrade - Local files upgrading from the Polycom Companion app sometimes fails.
  • Video - Users may notice objects edged with thin colorful lines.
Receive Important Update Messages Stay tuned for upcoming Poly Studio USB updates
The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.

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