paring tc8 with poly studio x30?

My TC8 screen become black after paring with poly studio x30.

i have done an update to the too system from 3.1 tp 3.9 and after that i hade this issue.

Answers

Top answer

Reset both devices to factory defaults and try again.
TC8:

https://support.poly.com/support/s/article/knova-43750-factory-reset-the-tc8

X30:

https://support.polycom.com/content/dam/polycom-support/products/telepresence-and-video/g7500/other-documents/en/g7500-x50-x30-privacy-may2020.pdf

You know a better answer?

The question about Poly Studio X30 has already been answered, but there may be a better solution or alternative available by now. If you know it, answer the question now and increase your reputation as an industry expert in our B2B community.

To the product All questions

Related Questions

Have users seen an inverted camera image on X30?

1.1Kviews

X30 camera image is inverted. Shared content is not inverted. Invert is not selected in set up GUI. Any solutions?

1 Read answer

What are the standard access data?

<1Kviews

What are default username and password for login to Poly Studio X30 web interface?

1 Read answer

Was the content helpful to you?

I found what I was looking for.

The contents of the site are partly useful.

I didn't find what I was looking for. Remarks

Advertisement Advertise here?