Camera Enhancements and Bug Fixes for Studio X Series
Studio X30Poly
New Features:
- Camera Enhancements for Studio X50 and Studio X30
Enhancements:
Nothing known
Fixed Bugs:
- API: Telnet communication stops after sharing content and then starting a call.
- Peripherals: Users can't sign in to RingCentral Rooms using a TC8 after factory restoring the system while running RingCentral Rooms.
Open Issues:
- Application: Third-party Android tablet may lose connection to Zoom Rooms Controller when using Wi-Fi.
- Audio: Downloading logs during a call disconnects the Poly Microphone IP Adapter, causing audio loss.
- Audio: Users can't see the audio meter for paired Poly Trio microphones after upgrading the system from 3.0.2 to 3.1.0.
- Configuration: Failing to select the country during initial setup affects camera Power Frequency settings.
- Content: Black text on a red background is blurry when shared via HDMI.
- Content: Studio X30 may display upside-down video if Orientation is set to Inverted with an always-connected HDMI source.
- Device Management: Entering Device Mode unregisters gatekeeper and SIP registrar server on Poly Studio X30.
- Directories: System doesn’t display more than one contact with the same name when uploading from an XML file.
- Hardware: Swapping a 4K monitor for a 1080p monitor while the system is asleep loses monitor signal.
- Peripherals: Recent call history remains on TC8 after clearing in the paired system web interface.
- Peripherals: Shure microphone in Microsoft Teams mode cannot unmute Studio X50 or Studio X30.
- Peripherals: G7500 system web interface doesn’t update camera model when changing cameras.
- Peripherals: Panning and tilting the EagleEye IV USB camera is slower than expected.
- Provisioning: Unable to provision exchange.meeting.reminderInterval parameter with certain values in RealPresence Resource Manager.
- Provisioning: Incorrect warning message displayed for wrong password input in provisioning credentials.
- Provisioning: Cannot provision video.camera.orientation parameter for Studio X30 in RealPresence Resource Manager and Poly Lens.
- Software Update: System may go to sleep during TC8 updates in Poly Video Mode, but updates complete successfully.
- User Interface: Camera controls and preview in system web interface disabled after waking the system.
Update Instructions:
Nothing known
