Update

New Features, Enhancements, and Bug Fixes for Poly VideoOS 3.4.0

New Features:

  • Support for Presenter Mode: Dynamic tracking of the main speaker, available on Studio X50 and Studio X30 (preview feature).
  • Support for Zoom Rooms 5.6.3: Compatibility with Zoom Rooms and Controller for G7500, Studio X50, and Studio X30.
  • Support for New USB Cameras: Added compatibility with Vaddio Conference SHOT AV and Huddly IQ Conference Camera.
  • Support for INOGENI 4K2USB3 4K HDMI to USB 3.0 Capture Device: Convert HDMI cameras into USB cameras for Zoom Rooms and Poly Video mode.

Enhancements:

  • Wi-Fi Enhancements: Manual configuration during initial setup; supports both 2.4 GHz and 5 GHz.
  • Provisioning Enhancements: New parameters to redirect systems and set conferencing providers.
  • Switching Conferencing Providers: No factory reset required when switching providers; configuration changes persist.
  • Removal of 8x8: No longer available as a conferencing provider.
  • USB Mouse Support: Ability to connect wired or wireless USB mice as input devices.

Fixed Bugs:

  • API commands 'button #' and 'button \'* issues resolved.
  • Zoom application logs are now correctly included after downloading.
  • Teams controller launch issue on Trio C60 fixed.
  • System connection and application launch hang issues for unsupported Wi-Fi providers resolved.
  • Audio distortion when using a Trio C60 as an audio device in Poly Video Mode corrected.
  • Various peripheral and content display issues fixed for Studio X30 and X50 systems.

Open Issues:

  • Application: Studio X30 loses Wi-Fi connection after a couple of hours with Ubee DVW232CB router.
  • Audio: Downloading logs during calls can disconnect Poly Microphone IP Adapter.
  • Configuration Issue: Country-setting changes can cause failures in connecting secondary Wi-Fi networks.
  • Peripherals: Call history persists on TC8 device despite clearing recent calls in the paired system.

Update Instructions:

  • Ensure the INOGENI 4K2USB3 device firmware is updated to 8.39 or higher.
  • Use INOGENI Control App v2.81 or higher to configure maximum resolution. Match HDMI source resolution to prevent video issues.
The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming Poly updates

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