Support For Tencent Meeting Rooms, Zoom OS Managment Update, And More

Improvements

Support for Tencent Meeting Rooms
This release includes support for Tencent Meeting Rooms.
Note: Tencent Meeting Rooms is intended for use by customers in China. The Tencent Meeting Rooms interface is available in Chinese only.
Tencent Meeting Rooms is supported and certified on Studio X30 and Studio X50 systems.
Studio X30 with Tencent Meeting Rooms supports:
• 1 standard or 1 touch-enabled monitor
• 1 TC8 controller
Studio X50 with Tencent Meeting Rooms supports:
• 2 standard monitors or 1 standard and 1 touch-enabled monitor
• 2 TC8 controllers
• 1 Debut Micpod
Tencent Meeting Rooms doesn't support HDMI-in or Poly Trio integration.
For more information on Tencent Meeting Rooms, see the Tencent website.

Zoom OS and Management Updates
This release incorporates Zoom VendorOS API v1.7 and ZDM 2.0 on G7500 and Studio X systems and Poly TC8.
This update includes:
• Multiple camera support on G7500, up to 3 cameras:

• 1 HDCI + 2 USB
• 3 USB cameras

• Airplay content support

Support for Biamp DSP USB Audio Products
This release provides support for the following Biamp products:
• TesiraForte Device Family
• Devio Device Family
You can connect Biamp DSP audio processors to your G7500, Studio X70, or Studio X50 system using a USB-A port or USB-C port.
When using this audio processor:
• Once connected to the system, the processor handles all audio.
• The video system's 3.5mm stereo will remain active unless you Play to Far Sites, Mute Controller, Echo Cancelled in Poly provider mode.
• You can't use speakers that aren't connected to the processor.
• The video system automatically disables its internal echo cancellation processing except in Zoom Rooms mode.
For information on Biamp setup, see the Biamp website (https://www.biamp.com/)
For more information on configuring audio settings on G7500, Studio X70, and Studio X50 systems,
see "Configuring Audio Settings" in the Poly Video Mode Administrator Guide or the Poly Partner Mode Administrator Guide.

Extended Support for QSC USB Audio Products
This release provides support for the following QSC products:
• Q-SYS Core 110f
• Q-SYS I/O USB Bridge
• Q-SYS NV-32-H
• Q-SYS Core Nano
• Q-SYS Core 8 Flex
Connect QSC Core Series audio processors to your G7500 or Studio X50 systems using a USB-A or USB-C port.
When using this audio processor:
• Once connected to the system, the processor handles all audio.
• The video system's 3.5mm stereo will remain active unless you Play to Far Sites, Mute Controller, Echo Cancelled in Poly provider mode.
• You can't use speakers that aren't connected to the processor.
• The video system automatically disables its internal echo cancellation processing except in Zoom Rooms mode.

For more information on configuring audio settings on G7500, Studio X70, and Studio X50 systems, see "Configuring Audio Settings" in the Poly Video Mode Administrator Guide or the Poly Partner Mode
Administrator Guide.

Partner App Updates
Poly VideoOS 3.11.0 includes the following partner application feature updates:
• BlueJeans 2.3.0 includes support for:

• Dual monitors
• Breakout sessions
• Out of meeting wireless screen share

For more information, see the BlueJeans website.
• Go To Meeting Room 1.161.3 includes support for:

• HDMI ingest
• Dual monitors

For more information, see the GoToMeeting website.
• RingCentral 22.1.10 includes support for:

• HDMI ingest
• Whiteboard
• Film strip view
• Emoji reactions

For more information, see the Ring Central website.
Poly VideoOS 3.11.0 includes the following partner application maintenance releases:
• Dialpad 1.005.0-7
For more information, see the Dialpad website.
• StarLeaf 4.7.6d1
For more information, see the StarLeaf website.

Digital Signage Provider App Updates
Poly VideoOS 3.11.0 includes the following digital signage app updates:
• Appspace 2.45
For more information, see the Appspace website.
• Support for Raydiant Digital Signage
For more information, see the Raydiant website.

Bug fixes

• Application - On G7500 and Studio X system web interface, selecting the help icon opens an invalid URL.

• Application - On Studio X50 and Studio X30 systems in Teams Mode, the TC8 controller only checks in with Intune at startup

• Application - On Studio X70 systems, remote monitoring controls aren't greyed out on the system web interface until you toggle tracking or refresh the system web interface.

• Application - On a Studio X50 system in Poly Video mode, the system may reboot during a meeting when in Device Mode

• Application - G7500 systems may reboot during a conference call due to a codec crash.

• Camera - On Poly G7500 systems, with Studio E70 speaker tracking is not consistent when the far side is speaking.

• Configuration - On Studio X50 systems, intermittently ing Device Mode on a TC8 causes the TC8 and the Studio X50 to freeze.

• Configuration - On Studio X30 systems not running Poly Video mode, the system doesn't apply web proxy configuration from RPRM or Poly Lens.

• Configuration - G7500 and Studio X Series systems randomly stop responding to SNMP polling until they're reprovisioned or rebooted.

• Device Management - Poly Studio X systems don't send real-time call statistics to RPRM

• Device Management - Poly G7500 systems no longer report the current or new EagleEye IV USB camera software version.

• Device Management - When Save Logs to Internal Storage is disabled, the system fails to delete the logs after writing them to an external USB storage device.

• Device Management - When logging in to the system web interface, the number of failed attempts may incorrectly report as 0.

• Device Management - On a G7500 system, the system doesn't update IP Table Microphonesoftware when upgrading the system software.

• Device Management - On G7500 systems, the system doesn't update a connected Studio E70during a system update.

• Network - When in a TCPWave managed DHCP environment, X Series intermittently
  stops sending DHCP renewals.

• Partner Application - During a call on a Window-based Microsoft Teams Rooms system with a Studio E70 camera, an image from the previous call's video stream display.

• Partner Application - On Studio X50 and Studio X30 systems in Teams mode, the system inverts shared content on the near side

• Partner Application - Device Mode doesn't work on a G7500 system in Zoom mode with EagleEye Director II.

• Partner Application - On Studio X50 and X30 systems in Teams mode, the system goes to sleep when you display HDMI content outside of a call.

• Partner Application - On Studio X30 systems in Teams mode, TC8 loses pairing.

• Peripherals - Mute does not sync with USB-connected Q-SYS Core 8 Flex.

• Peripherals -Poly G7500 systems on 3.4 and above don't recognize INOGENI 4K2USB3 camera input.

• Peripherals - Poly G7500 systems configured with the Australia country code fail to properly negotiate HDMI EDID on the second monitor with Samsung DM82D when using 1920 x 1080p at 50Hz.

• Peripherals - G7500 systems don't retain the custom naming of an EagleEye Director II camera after reboot.

Open issues

• Application - Capture Video button is grayed out even if Group Framing is on and device is registered to Lens (Workaround: In tracking mode, change a setting in the pull-down menu, e.g. toggle to SpeakerFraming and back to Group Framing).

• Application -If you change conferencing providers, your sleep settings may revert to default values (Workaround: After you change providers, make sure that your sleep settings are correct).

• Audio -On Studio X systems in MicrosoftTeams mode, mute and unmute from a connected USB audio advice is not reflected.

• Audio -Downloading logs during a call temporarily disconnects the PolyMicrophone IP Adapter, resulting in a loss of audio on the far end (Workaround: When using a microphone adapter, don't download logs during a call).

• Audio -During a call on a Poly Studio X70with a Poly Trio C60 paired as an audio device, audio clipping may be heard on the far end.

• Camera -On G7500 and Studio X70 systems, if you disconnect an EagleEye Cube and hot-plug a Studio USB, the system may continue to report the camera as an EagleEye Cube

• Camera -On a Studio X50 with an attached camera as primary, far end control of the X50 may cause it to switch to the integrated camera.

• Configuration -If you don't the country during initial system setup, any subsequent changes to the camera Power Frequencydon'tchangethesetting (Workaround: the country in the system web interface).

• Content Sharing - On a G7500 system screen sharing is blank when using Airplay (Workaround: Disable and enable Bluetooth in the system web interface).

• Device Management -Entering Device Mode unregisters the gatekeeper and SIP registrar server on Poly Studio X30 (Workaround: Exit Device Mode).

• Device Management -If the system is asleep during a software update, the system will not update the firmware on connected USB cameras (Workaround: Wake the system before performing asystem update).

• Device Management -During a factory restore, the system LEDs only glow white. The LEDs do not glow amber or yellow

• Partner Application -On a system running Microsoft Teams in Partner mode, the LED indicators display red or green when the system isn't in a call.

• Partner Application -On a system running Microsoft Teams in partner mode, a green bar may be visible at the bottom of local video streams.

• Partner Application - On a system running Microsoft Teams or Zoom Rooms, the system may reboot into the app launcher screen (Workaround: Reboot the system. Alternatively, if you have a touch monitor or connected mouse, your provider).

• Partner Application - Zoom Smart Gallery is not supported on Studio E70 cameras connected to a Studio X50 (Workaround: Use the Studio X50 built-in camera).

• Partner Application -On a Studio X50 system in Teams mode, the Teams UI mute status is not synced when muting or unmuting from a Debut Mic or USB audio solution.

• Peripherals -On a system connected to a BiampTesiraForte AVG VT4 with a EXT-UBT expander, audio latency may beobserved during a call.

• Peripherals - Recent call history still displays on the TC8 device after you clear recent calls in the paired video system web interface (Workaround: Unpair then pair the TC8 device to clear the recent call list).

• Peripherals - If you use a Shure microphone in Microsoft Teams mode, you can't unmute a Studio X50 or Studio X30system using the Shure microphone. You can mute the Studio X50 or Studio X30 system through the user interface, but the local interface still shows the Shure microphone as unmuted.

• Peripherals - When using a Studio X50 system inPoly Video Mode, you can't see an incoming call notification on TC8 when the TC8 displays the Camera or Settings screen.

• Peripherals - When you switch from a Wi-Fi connection to a wired LAN connection, your TC8 device indicates that it's unpaired. However, the system web interface indicates that the TC8 device is paired (Workaround: Reboot both the system and the TC8 device).

• Peripherals - When using a Studio X70 system, adjusting a secondary USB camera with a Poly Bluetooth remote control causes the system to crash (Workaround: Use a paired TC8 to adjust the camera).

• Provisioning -In RealPresence Resource Manager, you can't provision the 'exchange.meeting.reminderInterval' parameter using these permitted configuration values: None,1,5,10,15, or 30 (Workaround: Configure this feature using the Meeting Reminder Time in Minutes setting in the system web interface.

• Video - While using the Zoom Rooms SmartGallery feature during a meeting on a Poly Studio X-series, the virtual camera's video may freeze (Workaround: Disable and re-enable Zoom RoomsSmart Gallery).

• Video -On a G7500 or Studio X system, changing the resolution from 1080p to 2160p may cause the camera preview to no longer show the near-side camera view (Workaround: Return the resolution to 1080p or reboot the system).