Studio X50Poly
Studio X50
1.1K views

Why would the outgoing video show a blue screen?

The outgoing video is a blue screen. Incoming audio/video works, outgoing audio works. The blue screen is viewable on screen and through the web portal, so I feel like it is not an HDMI or TV issue.

Answers

Top answer

This sounds like a issue with the camera. Have you tried carrying out a firmware update and resetting the device? Maybe that will help.

msand
msand / enthusiast (445)
 

You know a better answer?

The question about Poly Studio X50 has already been answered, but there may be a better solution or alternative available by now. If you know it, answer the question now and increase your reputation as an industry expert in our B2B community.

Related Questions Related Questions

Receive Important Update Messages Stay up to date on Poly Studio X50

Was the content helpful to you?

Advertisement Advertise here?
Banner Logitech