PolyThe outgoing video is a blue screen. Incoming audio/video works, outgoing audio works. The blue screen is viewable on screen and through the web portal, so I feel like it is not an HDMI or TV issue.
This sounds like a issue with the camera. Have you tried carrying out a firmware update and resetting the device? Maybe that will help.
You know a better answer?
The question about Poly Studio X50 has already been answered, but there may be a better solution or alternative available by now. If you know it, answer the question now and increase your reputation as an industry expert in our B2B community.
Related QuestionsThe poly x50 can hold zoom meetings, teams and google meets simultaneously?
<1Kviews
The Poly x50 can hold zoom, teams and google meets meetings simultaneously, if it can, how is it done please?
POLY X50 CAMERA & AUDIO INTERMITTENT ISSUE?
<1Kviews
Hi.
I have a poly x50. Updated to the latest firmware 3.12. The camera & audio keep having an intermitten issues when using with Teams.
What are the standard access data?
1.2Kviews
What are default username and password for login to Poly Studio X50 web interface?
Stay up to date on Poly Studio X50
Was the content helpful to you?
