Adds support for USB cameras along with new functions and other fixes

Improvement(s)

? Support for Presenter Mode - Presenter mode is a dynamic speaker tracking mode that frames the main speaker as they move and talk available on the Studio X50 and Studio X30. On the Studio X30 this is a preview feature that may be removed or changed in a future release. When using presenter mode, you need to talk for 3 to 5 seconds before the camera starts tracking your movement. Presenter mode is a valuable tool for education in hybrid learning environments. It enables the teacher or presenter to move around naturally while providing students on the far end an enhanced view of the lesson.

To ensure the best performance:

• Place the device within 3 m (10 ft) of the speaker.

• Position the camera at the speaker's eye level.

• If other people are in the camera view, ensure they're not speaking and minimize background noises.

• Provide sufficient lighting on the presenter while avoiding excessive backlighting or glare from ceiling lights or windows.

• Face the camera when presenting.

? Live Microphone Switching on Studio X50 - Configure your system to automatically toggle the microphone between the system's built-in microphones and a RealPresence Debut expansion microphone. The system detects which microphone is picking up the strongest audio from the speaker and automatically switches to that microphone. For example, you can place the Studio X50 at the front of a classroom with the system pointing towards the instructor, and then place the RealPresence Debut expansion microphone behind the system to capture the audio from students in the room.

? Wi-Fi Enhancements - This release includes the following Wi-Fi enhancements:

• You can manually configure the Wi-Fi network during the initial system setup.

• With this release, your system supports 2.4GHz and 5 GHz Wi-Fi.

? Support for Zoom Rooms 5.6.3 - Poly VideoOS software 3.4.0 supports Zoom Rooms and Zoom Rooms Controller 5.6.3 applications for G7500, Studio X50, and Studio X30 systems.

? Support for New USB Cameras - Poly supports the following additional USB cameras when using Poly Video and Zoom Rooms with this release:

• Vaddio Conference SHOT AV

• Huddly IQ Conference Camera

? Support for INOGENI 4K2USB3 4K HDMI to USB 3.0 Capture Device - With this release, Poly supports using the INOGENI 4K2USB3 device to convert HDMI camera into USB camera for Zoom Rooms and Poly Video mode only.

✔ ️ Provisioning Enhancements - This release includes new provisioning parameters to redirect your system to another provisioning service and for setting the system's conferencing provider.

✔ ️ Enhancements for Switching Conferencing Providers - Your system no longer factory resets when switching the conferencing provider. Your system still restarts when switching the conferencing provider. Configuration changes made in the system web interface persist (if applicable) when you switch to a new conferencing provider.

✔ ️ Removed 8x8 as a Conferencing Provider - With this release, 8x8 is no longer available as a conferencing provider on your system.

✔ ️ USB Mouse Support - With this release, you can connect a wired or wireless USB mouse to your system as an input device.

Resolved Issue(s)

✔ ️ API - The API 'button #' and 'button *' commands don't work.

✔ ️ Application - You can't log in to Teams on a Studio X50 system.

✔ ️ Application - Zoom application logs aren't included after downloading logs from the system web interface while in Zoom mode.

✔ ️ Application - The Teams controller doesn't launch on Trio C60 after switching to Teams from another provider.

✔ ️ Application - If your conferencing provider doesn't support Wi-Fi connections, the system hangs when trying to launch an application when using a Wi-Fi connection.

✔ ️ Application - At system startup, the Zoom Rooms application doesn't detect a microphone or speakers.

✔ ️ Application - When in a Zoom Rooms call and sharing content, Studio X50 systems display the shared content in black and white across multiple cells on the far end.

✔ ️ Audio - When using a Trio C60 system as an audio device in Poly Video Mode, the audio distorts when using Device Mode for an extended period of time.

✔ ️ Audio - You receive a dial tone after pressing Mute on Studio X50 systems when using Skype for Business in Device Mode

✔ ️ Network - Your system can't connect or loses connection to 5 GHz Wi-Fi connections.

✔ ️ Peripherals - TheTC8 device doesn't show that a call is muted when Zoom mutes the call.

✔ ️ Peripherals - The Enable Camera Preset Snapshot Icons option is available in Partner Mode.

✔ ️ Peripherals - Changing camera orientation on a Studio X30 or Studio X50 system inPoly Video Mode doesn't immediately work.

✔ ️ Peripherals - Occasionally the system doesn't recognize the connection or reset when you connect HDMI or USB.

✔ ️ Peripherals - When you pair a Trio device or IPMicrophone Adapter with the system, the audio signal identifies the source as using the left channel.

✔ ️ Provisioning - Provisioning Poly Lens through DHCP fails when you use long username and password combinations.

✔ ️ Software Update - In Poly VideoMode, the system may go to sleep while TC8 is updating, but the updating process completes successfully.

✔ ️ User Interface - The remote monitoring camerapreview andcontrolsare disabled in the system web interface after you wake the system.

✔ ️ User Interface - Theprimary monitor loses video feed after turning off and then turning on the secondary monitor.

✔ ️ User Interface - The secondary address doesn't display on the Home screen on Studio X50 systems.

Known Issue(s)

? Application - When using Wi-Fi as the primary network, Studio X30 systems lose connection to the network after a couple of hours when using an Ubee DVW232CB wireless router.

? Application - If you change conferencing providers, your sleep settings may revert to default values.

? Audio - Downloading logs during a call temporarily disconnects the Poly Microphone IP Adapter, resulting in a loss of audio on the far end.

? Configuration - If you don't the country during initial system setup, any subsequent changes to the camera Power Frequency don't change the setting.

? Configuration - The system can't connect to the Wi-Fi (secondary) network after changing the country code.

? Content - In content shared through an HDMI connection, black text on a red background is blurry.

? Device Management - Entering Device Mode unregisters the gatekeeper and SIP registrar server on PolyStudio X30.

? Peripherals - Recent call history still displays on the TC8device after you clear recent calls in the pairedvideo system web interface.

? Peripherals - If you use a Shure microphone in Microsoft Teams mode, you can't unmute a Studio X50 or Studio X30 system using the microphone. You can mute the Studio X50 or Studio X30system through the user interface, but the local interface still shows the Shure microphoneasunmuted.

? Peripherals - When using a Studio X50 system in Poly VideoMode, you can't see an incoming call notification on TC8 when the TC8 displays the Cameraor Settings screen.

? Peripherals - When connecting an EagleEyeIV USB camera to the system, panning and tilting the camera view can be slower than expected.

? Peripherals - When you switch from a Wi-Fi connection to a wired LAN connection, your TC8deviceindicates that it's unpaired. However, the system web interface indicates that the TC8deviceis paired.

? Provisioning - In RealPresence Resource Manager, you can't provision the exchange.meeting.reminderInterval parameter using these permitted configuration values: None, 1,5, 10, 15, or30.

Note(s)

? The INOGENI 4K2USB3 defaults to a 4K output resolution. Poly recommends updating the device to firmware release 8.39 or higher and using the INOGENI Control App v2.81 or higher. Configure the maximum resolution to match the HDMI source you intend to connect to the INOGENI 4K2USB3. For example, if the HDMI source to be connected to the INOGENI4K2USB3 is outputting 1920x1080, the INOGENI 4K2USB3 must be configured with a maximum resolution of 1920x1080. A mismatch between the HDMI resolution of the source connected to the INOGENI 4K2USB3 and the device's maximum resolution results in no video.