Update

Camera and API Updates for Studio X50 and X30 Systems

New Features:

  • Camera Enhancements for Studio X50 and Studio X30:
  • Improved detail in 720p and 1080p images for video calls and Device Mode content sharing.
  • Enhanced image quality for conferencing providers requiring simulcasted resolution.

Enhancements:

  • Camera Enhancements: Improved resolution and image quality in conferencing settings.

Fixed Bugs:

  • API: Telnet communication stops after sharing content and starting a call.
  • Peripherals: Issues with signing in to RingCentral Rooms after a factory restore.

Open Issues:

  • Application: Third-party Android tablets lose connection when used with Zoom Rooms Controller via Wi-Fi.
  • Audio:
  • Downloading logs during a call temporarily disconnects the Poly Microphone IP Adapter.
  • Audio meter visibility issues for paired Poly Trio microphones after system upgrade.
  • Audio distortion when using Trio C60 in Poly Video Mode for extended periods.
  • Configuration: Camera Power Frequency changes not applied if country not selected during setup.
  • Content:
  • Blurriness in black text on a red background over HDMI.
  • Upside down near video display when using Studio X30 with Inverted Orientation.
  • Device Management: Gatekeeper and SIP registrar unregister on Poly Studio X30 in Device Mode.
  • Directories: Failure to display multiple contacts with the same name from XML file uploads.
  • Hardware: Lost monitor signal when swapping a 4K monitor for a 1080p monitor while system is asleep.
  • Peripherals:
  • Recent calls still appear on TC8 after clearing in the web interface.
  • Shure microphone issues with muting in Microsoft Teams mode.
  • Slow camera response when using EagleEye IV USB camera.
  • Provisioning:
  • Issues with provisioning certain parameters in RealPresence Resource Manager.
  • Software Update:
  • System may sleep during TC8 updates but completes updating successfully.
  • User Interface: Remote monitoring camera controls disabled after waking the system.

Update Instructions:

Nothing known.

The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming Poly updates

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