Camera and API Updates for Studio X50 and X30 Systems
New Features:
- Camera Enhancements for Studio X50 and Studio X30:
- Improved detail in 720p and 1080p images for video calls and Device Mode content sharing.
- Enhanced image quality for conferencing providers requiring simulcasted resolution.
Enhancements:
- Camera Enhancements: Improved resolution and image quality in conferencing settings.
Fixed Bugs:
- ✔ API: Telnet communication stops after sharing content and starting a call.
- Peripherals: Issues with signing in to RingCentral Rooms after a factory restore.
Open Issues:
- Application: Third-party Android tablets lose connection when used with Zoom Rooms Controller via Wi-Fi.
- Audio:
- Downloading logs during a call temporarily disconnects the Poly Microphone IP Adapter.
- Audio meter visibility issues for paired Poly Trio microphones after system upgrade.
- Audio distortion when using Trio C60 in Poly Video Mode for extended periods.
- Configuration: Camera Power Frequency changes not applied if country not selected during setup.
- Content:
- Blurriness in black text on a red background over HDMI.
- Upside down near video display when using Studio X30 with Inverted Orientation.
- Device Management: Gatekeeper and SIP registrar unregister on Poly Studio X30 in Device Mode.
- Directories: Failure to display multiple contacts with the same name from XML file uploads.
- Hardware: Lost monitor signal when swapping a 4K monitor for a 1080p monitor while system is asleep.
- Peripherals:
- Recent calls still appear on TC8 after clearing in the web interface.
- Shure microphone issues with muting in Microsoft Teams mode.
- Slow camera response when using EagleEye IV USB camera.
- Provisioning:
- Issues with provisioning certain parameters in RealPresence Resource Manager.
- Software Update:
- System may sleep during TC8 updates but completes updating successfully.
- User Interface: Remote monitoring camera controls disabled after waking the system.
Update Instructions:
Nothing known.

