Poly G7500 & Studio X Systems Update: New Features & Fixes

New Features:

• Appspace Digital Signage Support: Allows displaying messages when the system is idle. Requires an Appspace account. Learn more.
• Attach Multiple Poly TC8 Controllers and Poly Trio C60 Phones: Supports up to two Trio C60s and three Poly TC8s simultaneously.
• Configure Wi-Fi Settings in Microsoft Teams Mode: Wi-Fi settings can now be configured from the System Device Settings menu.
• Hide Task Buttons and PIP on the System Monitor: Users can hide the local camera view and task buttons in Poly Video mode.
• Set Device Mode Idle Timeout: Configurable timeout for Device Mode after disconnecting a computer.

Enhancements:

• Nothing known

Fixed Bugs:

• ✔ Audio status via CLI (Telnet) port was incorrect.
• ✔ System failed to send DTMF audio tones during calls.
• ✔ Incorrect call state reported during frequent telnet API polling.
• ✔ USB Camera interruption of digital signage events fixed.
• ✔ Device Mode could not be re-enabled after disabling.
• ✔ Documentation clarified that NAT cannot be configured in SIP environments.
• ✔ TC8 setup issues with static IP addressed rectified.
• ✔ Zoom Smart Gallery not enabled after boot fixed.
• ✔ Star (*) key recognition issue in Microsoft Teams Rooms Mode fixed.
• ✔ Video stream freezing in Zoom Rooms Smart Gallery resolved.
• ✔ HDMI content sharing on Studio X50 improved post Device Mode exit.
• ✔ RPRM state reporting fixed.
• ✔ Camera tracking from TC8 now functional.
• ✔ Reboot issue during frequent API polling resolved.
• ✔ Provisioning status incorrectly reported as Registered fixed.
• ✔ Side Control bar menu options now functional.
• ✔ HDMI buffer display issue fixed when reconnecting HDMI.
• ✔ Initial camera preview setup issue resolved.

Open Issues:

• ? Application: Changing conferencing providers may revert sleep settings.
• ? Audio: Log downloads during calls disconnect the Poly Microphone IP Adapter.
• ? Audio: Possible audio artifacts with Poly IP Microphone Adapter during calls.
• ? Audio: Ringback tone plays through Studio X50 and USB speaker devices.
• ? Audio: Clipping issues during calls with Poly Studio X70 and Trio C60.
• ? Calling: No-radio Studio X30 systems may disconnect long calls.
• ? Camera: Hot-plugging a Studio USB may cause incorrect camera reporting.
• ? Camera: Far-end control may switch integrated camera on Studio X50.
• ? Configuration: Country selection skipped leads to camera setting issues.
• ? Content: Blurriness in shared content with specific text/background color.
• ? Device Management: Device Mode unregisters gatekeeper/SIP on X30.
• ? Device Management: LEDs malfunction during factory restore.
• ? Device Management: Asleep systems skip USB camera firmware updates.
• ? Device Management: TC8 screen may show companion app as undetected.
• ? Device Management: Disabling Device Mode in web UI causes re-enable issues.
• ? Partner Application: Studio X70 systems do not turn off as set in Device Operation Time.
• ? Partner Application: LED indicators show incorrect status outside calls.
• ? Partner Application: Systems reboot into app launcher screen.
• ? Peripherals: TC8 shows call history after clearing in web interface.
• ? Peripherals: Unmuting issues with Shure microphone in teams mode.
• ? Peripherals: Incoming call notification not visible on TC8 in Video Mode.
• ? Peripherals: TC8 may appear unpaired when switching connections.
• ? Peripherals: Crash risks when adjusting secondary USB camera with remote control.
• ? Peripherals: G7500 may not recognize Poly Studio E70 camera.
• ? Provisioning: Issues provisioning 'exchange.meeting.reminderInterval' parameter.
• ? Provisioning: G7500/Studio X may yield no video when using auto-updates.
• ? Video: Hazy video from EagleEye Cube USB camera on G7500.
• ? Video: Zoom Rooms Smart Gallery virtual camera video may freeze.

Update Instructions:

• Nothing known