Update

New Updates and Issues for Poly Trio Connectivity Products

New Features:

Nothing known

Enhancements:

  • Device Management - You can now use screen capture after enabling it in the Device Settings administrator menus or Teams Administration Center.
  • Network - The phone's caCertList3 factory configuration updates from Platform 3 to All.

Fixed Bugs:

  • ✔ ️ Network - Poly Trio now includes BSSID information when providing the HELD location query to the SIP server during registration.
  • ✔ ️ Network - The default value for device.sec.TLS.profile.caCertList3 has been corrected, resolving the 802.1x authentication failure.

Open Issues:

  • ? Audio - A Trio system configured within a Zoom Room PC Base profile and paired to a Zoom Room PC may not provide audio (speakers or microphones) to a Zoom call using the Zoom Room PC third-party Join feature for Microsoft Teams.
  • ? Audio - When daisy-chaining Trio 8800 systems, attendees speaking softly into the Modular Room device may struggle to break into conversations.
  • ? Audio - On Poly Trio phones, the ringback tone may not play for the first outgoing Teams calls immediately following a reboot.
  • ? Calendar - When using OTD for calendaring, scheduling a BlueJeans Network meeting sometimes shows the wrong meeting time for All Day events.
  • ? Device Management - The system web interface does not display the correct time when the device timezone is changed.
  • ? Hardware - If a user quickly hangs up after joining a Skype for Business conference call, the green LEDs on the Poly Trio phone may remain illuminated.
  • ? Network - Configuring the phone to use a VLAN may cause it to receive broadcast packets from the default VLAN.
  • ? User Interface - Enabling Wi-Fi may cause the phone to reboot; it can also get stuck on Obtaining IP Address when joining a network for the first time.
  • ? User Interface - The Wi-Fi connection status falsely indicates not connected to the cloud server despite a successful connection.

Update Instructions:

Nothing known

The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming Poly updates

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