Update

Provides fix on reboot issue related to Bluetooth audio connectivity

Resolved Issue(s)

✔ ️ Audio - Trio 8500 and Trio 8800 systems may reboot when using a Bluetooth audio connection.

✔ ️ Calendar - When Exchange is connected to the OTD server using generated credentials for Exchange Mailbox, the Join button sometimes doesn't appear for Teams meetings listed in the calendar.

Known Issue(s)

? Audio -A Trio system configured within a Zoom Room PCBase base Profile profile and paired to a Zoom Room PC may not provide audio (speakers, or microphones) to a Zoom call that uses the Zoom Room PC third-party Join feature to join a Microsoft Teams call.

? Audio -On Poly Trio phones, the ringback tone may not play for the first several outgoing Teamscalls placed immediately following a reboot, even when the calls place successfully. This doesn't affect any other calling functions.

? Calendar -When using OTD for calendaring and you schedule a BlueJeansNetwork meeting, sometimes meetings scheduled for All Day show the wrong meeting time. Sometimes when scheduling BJN All-day meetings and the device is using OTD, the calendar shows the wrong meeting time.

? Directories -Pause characters programmed into saved contact information don't display in Recent Calls, preventing users from calling the contacts back from the Recent Calls list.

? Hardware -If a user joins a Skype for Business conference call and quickly hangs up, the green LEDs on the Poly Trio phone may remain illuminated.

? Logs -Occasionally, the phone logs scheduled informational messages at higher than intended log levels. For example, default or minorError messages log at event and debug levels. This error may interfere with the boot logs.

? Network -While using Wi-FI, the phone uses an IP address obtained from the DHCP server, even if you already configured a preferred static IP address.

? Network -When you enable Wi-Fi and a static IP address is configured, the device fails to connect to the system web interface.

? Network -The phone fails to obtainspecificcountryIP addresses over Wi-Fi if the country code setting leads to a selection of a 2.4 GHz Wi-Fiband.

? Network -When you configure the phone to use a VLAN, the Trio system may also receive broadcast packets from the default VLAN.

? User Interface -The system web interface doesn't display the correct time if you change the device timezone.

Version: 7.1.1.0731 Link
Receive Important Update Messages Stay tuned for upcoming Poly Trio 8500 updates
The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.

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