Update

This maintenance version contains important bug and security fixes

Improvements

  • Zoom Room Controller
  • Microsoft Teams
  • Poly CCX Base Profiles

Bug fixes

  • Audio VOICE-75147 CCX When using a Savi headset with an APP-51 adapter with a CCX 400 phone, calls answered using the handsfree speaker drop when you use the headset's call control button to switch audio to the headset.
  • Cloud Services VOICE-74856 Lens Poly Lens doesn't receive and can't display the IP addresses of phones in the tenant.
  • Content VOICE-75164 Trio Trio's connected TV displays the idle background image for a few seconds when in a RealConnect for Teams call and a Teams user shares content
  • Interoperability VOICE-75968 CCX Skype for Business did not automatically pair with BToE.
  • Peripherals VOICE- 74614 CCX After connecting a Bluetooth headset and then making a call by deliberately using the handset or handsfree speaker, switching to the headset during the call results in no headset audio until the audio termination is switched from the headset and then back again. This issue only affects the first call made this way.
  • User Interface VOICE-77125 CCX CCX in USB Phone base profile displays dates incorrectly in some regions where date format varies between MMDD and DDMM. Date format is now pulled from the PC and format options are removed from the CCX preferences men

Open problems

  • Application VOICE-74984 Trio When Trio operates as a Zoom Room Controller, searching for a reaction emoji during a meeting for the first time after a reboot may cause the app to pause for too long and trigger an Application Not Responding error on screen. Select Wait and the Zoom Room Connector application recovers.
  • Call Management VOICE-21852 CCX If a user places a Teams call on hold using their Teams PC client, the connected CCX phone in USB phone mode can't mute the microphone using the mute button. Resume the call then mute the microphone with the mute button.
  • Call Management VOICE-21852 CCX If a user places a Teams call on hold using their Teams PC client, the connected CCX phone in USB phone mode can't mute the microphone using the mute button. Resume the call then mute the microphone with the mute button.
  • Interoperability VOICE-71713 CCX Microsoft Exchange calendar on CCX and Trio incorrectly displays a canceled meeting if that occurrence within a series is canceled. No workaround
  • Interoperability VOICE-67871 Trio Mute controls must be managed from the Trio when running Zoom Room Connector and linked over USB to MAC OS systems. If Trio is muted before joining a meeting, the ZRC application will not update its icon to show as muted even though the Trio will actually be muted, and all mute LEDs show red. Use the Trio's physical mute button to unmute the Trio and resume mute state Sync.
  • Wi-Fi VOICE-71710 CCX CCX does not apply the Wi-Fi Country of Operation setting when it is changed from the Web interface or the Admin Menu and must be manually rebooted for it to take affect. Change the country of operation and then reboot.
Version: 7.2.7.0191 Link
Receive Important Update Messages Stay tuned for upcoming Poly Trio 8500 updates
The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.

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