The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

New subnet information for use and several new enhancements

Improvements

Subnet Information for use in E911 Location Identification

  • The phone’ s current subnet length has been added to the LLDP sourced switch port and chassis information provided in SIP REGISTER messages. This information is shared in the X-Switch-Info header and is used to improve location identification in E911 calls.

Microsoft Support

  • Trio 8800 Collaboration Kits, Trio 8500 Collaboration Kits, the Trio VisualPro accessory, and the Trio Visual+ accessory are not supported or qualified by Microsoft. As determined by Microsoft and Poly, the only supported way to connect Trio 8800 Collaboration Kits, Trio 8500 Collaboration Kits, Trio Visual+ accessories, or Trio VisualPro systems with Microsoft Teams or Skype for Business is through Poly RealConnect

Microsoft Environment Interoperability

  • The following table lists Microsoft environments supported by Trio 8500 and Trio 8800 systems and the Trio 8500 or Trio 8800 Collaboration Kits that include the Poly Trio Visual+ system and a supported camera. This also applies to Trio 8500 and Trio 8800 systems when paired with a Trio VisualPro accessory and a supported camera

Zoom Rooms Controller

  • Trio 8500 and 8800 systems, when optimized for Zoom Rooms, act as a controller for Zoom Rooms via the system’ s touch user interface and provide audio for Zoom Room meetings through the built-in speakers and microphones

Bug fixes

  • VOICE-71696 - If you share content using Video-based Screen Share (VbSS) and switch directly to Remote Desktop Protocol (RDP), the content sharing fails
  • VOICE-69194 - Trio loses its contact list on one device when daisy chained and using USB provisioning
  • VOICE-73031 - ZTP sometimes failed to connect due to a timing issue between when the phone is able to synchronize time with the time server and when it starts provisioning to ZTP. Applies to new devices out of box and to phones that are factory reset
  • VOICE71766 - RTCP report for Rx content/people video stream does not have the expected SSRC values
  • VOICE-73199 - The Traceroute utility from the web interface didn’ t reliably return results
Version: 7.2.4.0185 Link
Receive Important Update Messages Stay tuned for upcoming Poly Trio 8800 updates

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