Update

Trios Update: Resolved and Known Issues Overview

New Features:

Nothing known

Enhancements:

Nothing known

Fixed Bugs:

  • ✔️ Audio - Trio 8500 and Trio 8800 systems may reboot when using a Bluetooth audio connection.
  • ✔️ Calendar - Join button now appears for Teams meetings listed in the calendar when connected to OTD server.

Open Issues:

  • ? Audio - The volume level on the Trio 8800 may not match adjusted PC volume when connected via Bluetooth with Windows 10.
  • ? Audio - Trio system in Zoom Room PC may not provide audio for calls using the third-party Join feature to join Microsoft Teams calls.
  • ? Audio - Soft-spoken attendees using daisy-chained Trio 8800 systems may struggle to join conversations.
  • ? Audio - Poly Trio phones may not play a ringback tone for outgoing Teams calls immediately after reboot.
  • ? Bluetooth - Trio 8800 may not display Accept/Reject buttons for incoming Bluetooth calls.
  • ? Calendar - Meetings scheduled for All Day may show the wrong times when using OTD for BlueJeans Network meetings.
  • ? Directories - Pause characters in saved contact info don't appear in Recent Calls, blocking call-backs.
  • ? Hardware - Green LEDs on the Poly Trio phone may remain illuminated after quickly hanging up from a Skype for Business call.
  • ? Logs - Phone logs may occasionally record informational messages at higher than intended log levels, interfering with boot logs.
  • ? Network - Phone may obtain a DHCP IP address instead of a configured static IP when using Wi-Fi.
  • ? Network - Device may fail to connect to the web interface when both Wi-Fi and a static IP address are enabled.
  • ? Network - Phone may fail to obtain country-specific IP addresses over Wi-Fi with a 2.4 GHz band selection.
  • ? Network -Phone configured to use a VLAN may receive broadcast packets from the default VLAN.
  • ? User Interface - Web interface may not display the correct time if the device timezone is changed.

Update Instructions:

Nothing known

The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming Poly updates

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