Update

Brings MS Teams Update, Zoom Rooms Optimizations, Fixes and Enhancements

Improvements

Microsoft Teams Update
This release supports Teams app version 1449/1.0.94.2022020202 for Poly Trio C60 phones. For more information, see What's new in Microsoft Teams.
Trio Optimized for Zoom Rooms
Trio C60 systems optimized for Zoom Rooms act as a controller for Zoom Rooms via the system's touch user interface and provide audio for Zoom Room meetings through the built-in speakers and microphones. This software release runs Zoom Rooms Controller software 5.8.0 (898) as embedded software. For more information on this Zoom release, see the Zoom Help Center.
For the latest setup instructions, see the Integrating Poly Trio Systems with Zoom Rooms Solution Guide at Poly Solutions for Zoom Environments.
HTTP-Enabled Location Delivery Enhancements
This release provides enhancements to the handling of HTTP-Enabled Location Delivery (HELD) requests. These HELD enhancements help emergency dispatchers determine the phone's most up-to-date location during an emergency call. The enhancements in this release are enabled by default and require no further configuration. HELD requests now include the phone's user-agent string. HELD requests also support the attribute to provide the exact date and time the phone must reconnect to refresh its location data. The phone defaults to a 24-hour HELD refresh interval and ignores the 'expires' attribute if:

  • It can't calculate an expiration interval due to an error.
  • It doesn't have an SNTP connection.
  • The calculated expiration interval is greater than 48 hours.


If any HELD refresh request fails to receive a response, the phone doesn't clear any locations from its
memory. Instead, it uses the last successful location received to ensure it always has location data and
retries the HELD refresh using the value set in the 'feature.E911.locationRetryTimer' parameter.
USB Optimized Base Profile Default parameter Settings Update
This release contains updated default settings in the USBOptimized base profile for the following parameters:


dialplan.x.digitmap.timeOut


Set the time, in seconds, the phone waits before collecting the digit before placing a call when the phone is off-hook.
USBOptimized Setting - 4 (default)
0-100 seconds
Change causes the system to restart or reboot


dialplan.userDial.timeOut


Set the time, in seconds, the phone waits for digit before placing a call when the phone is on-hook.
USBOptimized Setting - 0 (default)
0-99 seconds


SCEP Certificate Signing Request Updates
You can now configure the phone'sLocality (L) and Organizational Unit (OU) fields for CSR generation from the phone's system web interface in Settings > SCEP > Distinguished Name. If you leave the 'SCEP.csr.commonName' parameter with the default null setting, the phone now automatically uses its MAC address for the common name (CN) when it generates a CSR.


Bug fixes

Networking -Added support for multiple gateways in the DHCP routers option. The phones are now able to parse multiple IP addresses.

User Interface -The time/date display on the home screen and status bar of a Trio C60 in Skype USB base profile could not be hidden via configuration.

User Interface -The Hold button is not available from theTrio C60 UI during a callWhen using aTrio C60 phone in Skype base profile as a USB audio device attached to a PC.

User Interface -Trio call controls may fail while running in USB optimized mode.


Open issues

Bluetooth - Users can't delete or enter a new name for a paired device on the Trio8300 for 40 seconds because the Bluetooth pop-up blocks input.

Directories - Pause characters programmed into saved contact information don't display in Recent Calls, preventing users from calling the contacts back from the Recent Calls list (Workaround: Manually dial the contact number, including the pause characters.).

Interoperability - Trio C60 may emit sound similar to a crackle or brief speaker pop when incall and connected to a Zoom RoomsPC due to interaction with the Ultrasonic Pairing feature (Workaround: Disable Ultrasonic Pairing).

Interoperability - MacBook Pro 2017 systems running macOS Big Sur 11.1 can't connect toTrio C60 systems.

Peripherals - When using a Trio C60 system as a Bluetooth speaker, you can't adjust the audio level using the volume controls (Workaround: Adjust the audio level on the Bluetooth source device).

User Interface -When in a video call On a C60, the Video Start/Stop button has moved to the main menu and isn't present on the main "active call" screen.

User Interface -The access point list found underSettings > Status > Diagnostics > Wi-Fi Stats > AP List (screen 3) doesn't show the connected Wi-Fi access point's name or MAC address (Workaround: View the connected access point in the Wi-Fi menu).

User Interface -The list found under Settings > Status > Diagnostics > Wi-Fi Stats > General Information (screen 2) doesn't show the connected Wi-Fi access point's name or connection status (Workaround: View the connected access point in the Wi-Fi menu).

User Interface -When enabling Wi-Fi, the phone reboots. When joining a Wi-Fi network for the first time, the phone's display gets stuck on the waiting screen with the message Obtaining IP address (Workaround: The connection is successful. Select the Back button from the stuck screen and begin using the phone).

User Interface -The Wi-Fi connection status always reports as not connected to the cloud server even when Wi-Fi is connected (Workaround: Hang up and redial until the tone plays).

User Interface -The system web interface doesn't display the correct time if you change the device time zone (Workaround: Logout and login to the system web interface two times).

The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming Poly updates

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