Zoom Rooms Controller Update Along With Other New Features

Improvements

· Web Proxy Auto Discovery Enabled by Default
The web proxy auto discovery feature is now enabled by default in all base profiles on Poly CCX phones / Trio C60 systems. Once you configure DHCP 252 on your network, the phone automatically determines the URI to retrieve a web proxy PAC file without additional configuration.

· Call Forwarding Softkey Support
This release adds a Forward softkey to the phone screen for users to forward incoming calls on a shared line provisioned by Zoom Phone.

· Mid-transfer and mid-conference EFK States
This release adds two new states that lets users transfer or conference a call while in another.

· RingCentral Feature Support
This release supports the following features for phones provisioned for the RingCentral.

· DND Synchronization
This feature enables users to set Do Not Disturb (DND) on all the phones on the network at once by setting it on a single phone.

· Zoom Feature Support
This release supports the following features for phones provisioned for the Zoom Phone service.

· IP Phone Call Control from Desktop Client
This feature enables a Zoom phone user to remotely control their phones from the Zoom client.

· Privacy for Shared Line Group Users
Users with phones in the Zoom Phone base profile can set an active Zoom call as private. Users toggle theLock and Unlock softkeys to enable or disable the privacy of the active call. This feature is enabled by default and requires no further configuration.
Making a call private blocks other shared line group users from the following:

• Resuming the call if it is put on hold.
• Performing barge, listen, whisper, and takeover (BWLT) operations on the call.

· Conference Barge for Shared Line Group UsersThis feature enables conference barge on shared lines provisioned for Zoom Phone. Up to 10 shared line group users can join a call with the new Conf Bargesoftkey. Users press and hold the Conf Barge softkey on a shared line key with a remotely active call to join the call as a full participant. This feature may be limited by Zoom Phone capabilities.
For more information, see Zoom Support - Call Monitoring.

· Zoom Call Monitoring
This release enables support of the Zoom's listen, whisper, barge-in, and takeover (LWBT) call monitoring feature on Poly phones. The call monitoring feature enables users to directly monitor and intercept activecalls within the same call queues and shared line groups when they're assigned to a BLF key.
For more information, see Zoom Support - Call Monitoring.

· LLDP support for Chassis & Port Subtype
Using LLDP, the phone can read the connected switch's chassis & port subtype and share the values with the Zoom PBX as part of a SIP REGISTER message using the Zoom X-Switch-Info header.
For more information, see Zoom Support - Nomadic Emergency Services.

· Zoom Rooms Controller Update
Trio C60 systems, when optimized for Zoom Rooms, act as a controller for Zoom Rooms via the system's touch user interface and provide audio for Zoom Room meetings through the built-in speakers and microphones.
This software release runs Zoom Rooms Controller software5.9.3 (1069) as embedded software. For more information on this Zoom release, see the Zoom Help Center.
For the latest setup instructions, see theIntegratingPoly Trio Systems with Zoom Rooms Solution Guide at Poly Support.

Bug fixes

• Peripherals - Trios are now able to the use date/time provided by a PC Teams application when no network is available and connected by USB cable.

Open issues

• Diagnostics - Trios are now able to the use date/time provided by a PC Teamsapplication when no network is available and connected by USB cable.

• User Interface - When the Poly Trio C60 is in the Teams base profile, enabling the web interface from the device settings menu will continue to show as "not enabled" on subsequent return to that menu (Workaround: Enable the Web UI through config).

• Peripherals - When a mobile phone is connected over Bluetooth to the Trio C60 and incall, using the C60 to send DTMFcreates a brief audio interruption and crackle.