Update

RealPresence Group Series Software Update: Fixed Icons, Known Issues

New Features:

Nothing known

Enhancements:

Nothing known

Fixed Bugs:

  • General: Resolved issue where the RealPresence Group Series reboots occasionally when losing H.323 registration.
  • General: Fixed responsiveness issue where the system becomes unresponsive locally and in the web interface.

Open Issues:

  • API: EagleEye Cube camera fails to return exact position after certain API commands.
  • Audio: In M-Mode, unable to receive audio from Polycom QDX 6000.
  • Calendaring: Local interface only displays nine participants instead of all invited.
  • Call Management: Issues with multipoint calls not including audio and video endpoints together.
  • Configuration: Issues related to SIP registration and network configurations.
  • Content: Content may be shared over incorrect channels during long calls.
  • User Interface: Multiple issues including the virtual keyboard not displaying and incorrect system name showing.

Update instructions

  • Manual software upgrades might fail if using different web browsers simultaneously.

Update Instructions:

The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Receive Important Update Messages Stay tuned for upcoming Poly updates

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