The manufacturer Poly has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

RealPresence Group Series Software Update: Fixed Icons, Known Issues

New Features:

Nothing known

Enhancements:

Nothing known

Fixed Bugs:

  • General: Resolved issue where the RealPresence Group Series reboots occasionally when losing H.323 registration.
  • General: Fixed responsiveness issue where the system becomes unresponsive locally and in the web interface.

Open Issues:

  • API: EagleEye Cube camera fails to return exact position after certain API commands.
  • Audio: In M-Mode, unable to receive audio from Polycom QDX 6000.
  • Calendaring: Local interface only displays nine participants instead of all invited.
  • Call Management: Issues with multipoint calls not including audio and video endpoints together.
  • Configuration: Issues related to SIP registration and network configurations.
  • Content: Content may be shared over incorrect channels during long calls.
  • User Interface: Multiple issues including the virtual keyboard not displaying and incorrect system name showing.

Update instructions

  • Manual software upgrades might fail if using different web browsers simultaneously.

Update Instructions:

Version: 6.2.2.5 Link
Receive Important Update Messages Stay tuned for upcoming Poly RealPresence Group 500 updates

More from the Conferencing Technology section

Was the content helpful to you?

Advertisement Advertise here?
Banner Logitech