Flip 2 (WM55R/WM65R)Samsung
Flip 2 (WM55R/WM65R)
6.9K views

The email dispatch is not possible?

I bought the Samsung Flip 2 and have set up the email.

When I send the email, I get a message that the server information is incorrect and I should change the account settings.

This error occurs with both Office365 Outlook and Yahoo account.

Do you have any idea?

thank you

Answers

Top answer

Hey, I have the same problem, have you found a solution to this problem?

Apparently, the number of users who use the email function of the Flip 2 is very manageable. Otherwise I can not explain that there are no answers to this question here in the forum...

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trollius
trollius / newcomer (38)
 

If you're using the Flip 2 within a corporate environment you will most likely need to modify the firewall and/or SMTP relay agent configuration. You may need to allow access to the source IP address and/or use a different port. To check if it's the internal network configuration causing the issue you can try testing to a public mail gateway while the Flip is connected to a different network i.e. hotspotting to your mobile.

jc
jc / newcomer (38)
 

Unfortunately, it does not work with Hotspot either. Neither Office365 nor GMX nor Gmail

kalli
kalli / newcomer (10)
 

Have the same problem E-mail server not recognized

I achieved mail sending through Office 365 by using the following parameters:

  • SMTP Server "mydomain-com.mail.protection.outlook.com
  • Port 25
  • TLS on
  • Default user "flip@mydomain.com"
  • Password: App Password

I had to set the app password for the Flip account on M365 while logged in as the respective user through https://mysignins.microsoft.com/security-info, and had to specifically allow it for the user since we enforce modern authentication and MFA on our tenant.
Actually I would have preferred to send SMTP anonymously, and explicitely allow from our public IP, but the Flip device seems to authenticate anyway, even if user and password fields ar blank.

dsidler
dsidler / newcomer (5)
 

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