When will the data be visible on my application?

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Top answer

After purchasing the product and installing it on the customer network, the product needs additional testing to make sure everything is straightened out. Tests are performed automatically. The data should be visible in 7-14 days. The first devices to be detected are generally the largest consumers such as a weighing machine, boiler or fridge.
NOTE: Keep in mind that the first time the product is plugged into an electrical outlet, no detection is possible, but more cycles are required.

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