The manufacturer Shure has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

Adds LED Call Status support together with some bug fixes

Improvement(s)

? Call Status support - Changes LED state to notify the user when the room is in a call (off hook) or out of a call (on hook). This feature requires connection to a P300, IntelliMix Room, or an ANIUSB with Logic and Call status enabled.

Default setting:

  • On hook microphone LEDs off
  • Off hook microphone LEDs on

✔️ Unspecified bug fixes.

Open Issue(s)

? Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution: Reboot the device if unable to route audio after a factory reset.

? AES67 support is only available on UltimoX hardware.

MXA310 devices manufactured as of July 2017 are compatible with AES67

? Shure Audio Encryption is not backward compatible; all devices must be on version 4.1 or later firmware to use this feature.

? If enrolling, unenrolling, or changing Dante Domain settings and ing "Clear Config," the device may mute its audio output indefinitely. Solution: Reboot the device following this operation to avoid possible adverse behavior."

? After updating from version 2.X to 4.2, Channel EQ settings return to their default settings.

? When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported

? When attempting to load the device's web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the "Loading" screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period. To correct this, hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari).

? The Mute Control Function command string response is incorrect when using

When using < GET MUTE_CONTROL_FUNC >, the response is as documented.

When using < GET 0 ALL >, the response should be mapped as follows:

< GET 0 ALL > Response Actual MUTE_CONTROL_FUNC

< REP MUTE_BUTTON ON > ... < REP MUTE_CONTROL_FUNC LOGIC > LOCAL

< REP MUTE_BUTTON ON > ... < REP MUTE_CONTROL_FUNC LOCAL >LOGIC

< REP MUTE_BUTTON OFF > DISABLED

Note(s)

?MXA310 version 4.4.9 is compatible with MXA310 devices running older firmware versions, but updating all devices used together to the same firmware version is recommended.

? To operate MXA310 version 4.4.9 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)

? To operate MXA310 version 4.4.9 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:

  • Shure Designer 4.4.0
  • Shure SystemOn 4.4.0
  • ANI22 4.4.8
  • ANI4IN 4.4.8
  • ANI4OUT 4.4.8
  • ANIUSB-MATRIX 4.4.14
  • MXA910 4.3.11
  • MXA710 1.2.1
  • MXA-MUTE 1.2.4
  • MXN5-C 1.2.1
  • Microflex Wireless 8.0.3
  • P300 IntelliMix® Audio Conferencing Processor 4.4.13
  • SCM820 1.3.3
  • Shure Update Utility 2.5.1
  • Shure Web Device Discovery 1.2.9
Receive Important Update Messages Stay tuned for upcoming Shure MXA310 updates

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