The manufacturer Shure has not yet set up its devicebase profile. Content such as updates, compatibilities and support may only be maintained with a delay.
Update

New product support for MXWNAPX, MXWNDX, MXWX devices

Improvements

  • New product support for MXWNAPX, MXWNDX, MXWX devices
  • For devices with a web browser UI, hovering over the IP address now indicates that you can click on it to launch the UI.

Bug fixes

  • MXA902 now updates as expected when using self-assigned IP addresses
  • MXWAPT4 now displays correctly in the Update Devices tab
  • When MXWN is set to downgrades disabled, the correct packages now display in the update list for MXWN proxied devices.
  • The following menu links under Help now load properly in a web browser: Help System, View Release Notes and Check for SUU updates

Open problems

  • The app may crash when connecting or disconnecting Ethernet while the Event Log is open.
    Workaround: Close the Event Log before connecting or disconnecting hardwired Ethernet.
  • When updating SLX-D receivers and transmitters at the same time, the update may fail on the first try.
    Workaround: Retry the update or update each device individually to successfully update the devices. This will not hurt or damage your devices.
  • Shure Update Utility will fail to discover on first connection an ADX5D on Mac M1 machines running macOS Monterey 12.
    Workaround: Update to macOS Sequoia, or restart your Mac computer and ADX5D will be discovered successfully.
  • SUU fails to launch after installation on macOS Ventura 13 or macOS Sonoma 14.
    Workaround: Update to macOS Sequoia, or Navigate to System Settings -> Privacy and Security, scroll down to SUU notification, click on Open Anyway, and enter the password.
  • Device discovery is delayed by up to 20 seconds when the device network includes GLX-D+ receivers running firmware version 2.0.17 or previous.
    Solution: Update to 2.0.18 version or later.
  • ULX-D receivers running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version.
  • ULX-D devices that are downgrading to 1.5.6 may report a false failure.
    Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
  • Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.
Receive Important Update Messages Stay tuned for upcoming Shure Shure Update Utility Software (SUU) updates

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